array:2 [ // app/Helpers/ChatGpt.php:68
  "error" => array:4 [
    "message" => "Incorrect API key provided: sk-proj-********************************************yvc9. You can find your API key at https://platform.openai.com/account/api-keys."
    "type" => "invalid_request_error"
    "code" => "invalid_api_key"
    "param" => null
  ]
  "status" => 401
]
TLM TECH LTD Apps
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Apps by TLM TECH LTD

Consumer Guarantees Act reference and complaint-handling tools, built for New Zealand retailers.

A customer says their product is faulty and quotes the Consumer Guarantees Act. This app helps you answer. Work through the complaint to get a recommended next step, the facts that decide it, and what to check before agreeing to a refund. Paste your returns policy, a listing or an email thread and it flags wording that may not hold up. Keep a dated case record for every complaint. Every point of guidance cites the Act. General information and workflow support. Not legal advice.

A customer says their product is faulty and quotes the Consumer Guarantees Act. This app helps you answer. Work through the complaint to get a recommended next step, the facts that decide it, and what to check before agreeing to a refund. Paste your returns policy, a listing or an email thread and it flags wording that may not hold up. Keep a dated case record for every complaint. Every point of guidance cites the Act. General information and workflow support. Not legal advice. more
  • Work out how to answer a CGA complaint before you promise anything
  • Scan your policy and listings for wording that may not hold up
  • Keep a dated case record, from first email to Tribunal file
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