Stateset, Inc. Summary

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Stateset, Inc. Contact

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650 California St, San Francisco, CA, 94108, US

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Apps by Stateset, Inc.

ReSponse AI

ReSponse AI

  • $350 / Month
  • 30 Days Free Trial
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Autonomously reply to your customer service tickets

Automated responses
Multi-channel support
Knowledge base integration
Gorgias integration
Generative qa
Update answers
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Autonomously reply to your customer service tickets in every channel using AI agents

The ReSponse app uses state-of-the-art Artificial Intelligence powered by OpenAI's GPT4 to automate customer service responses for your CX / Ops teams. ReSponse can automatically resolve customer questions using answers from your teams's knoweledge base, CSV file, FAQ and other data sources such as Shopify Order data. Merchants use ReSponse to streamline customer service operations like never before. Experience the power of completely autonomous operations for your business.

The ReSponse app uses state-of-the-art Artificial Intelligence powered by OpenAI's GPT4 to automate customer service responses for your CX / Ops teams. ReSponse can automatically resolve customer questions using answers from your teams's knoweledge base, CSV file, FAQ and other data sources such as Shopify Order data. Merchants use ReSponse to streamline customer service operations like never before. Experience the power of completely autonomous operations for your business. more
  • Generative Question-Answering (GQA) based on OpenAI's GPT4
  • Automatically respond back to chat, email and DMs
  • Integrated with Gorgias Chat for auto-responding to customer requests
  • Add and Update answers based on your knowledge base, FAQ and company tone.
  • Retrieval Augmented LLM represents one of the most disruptive developments in CX
Stateset Returns Automation

Stateset Returns Automation

  • Free App
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Automate your Returns using AI

Automated label printing
Shopify return integration
Refund processing automation
Product condition classification
Line item refunds
Try for Free

Autonomous Reverse Logistics for your Customer Service and Warehouse Teams to Win!

Stateset RMA helps your team create an exceptional post-purchase customer experience. Leverage all of the apps you are already using to design and execute event-driven, serverless, automated reverse logistics workflows. Stateset allows merchants to automate their returns process by linking Zendesk or Gorgias. Once an RMA has been approved by a Customer Service Representative (CSR), Stateset orchestrates a next-generation reverse-logistics workflow.

Stateset RMA helps your team create an exceptional post-purchase customer experience. Leverage all of the apps you are already using to design and execute event-driven, serverless, automated reverse logistics workflows. Stateset allows merchants to automate their returns process by linking Zendesk or Gorgias. Once an RMA has been approved by a Customer Service Representative (CSR), Stateset orchestrates a next-generation reverse-logistics workflow. more
  • Automated Label Printing and Tracking
  • Shopify Return APIs Integration
  • Automated Refund Processing based on recommended amount
  • Machine Learning Model for Product Condition Classification
  • Line Item Level Refunds directly integrated with your Orders
ReSponse AI logo
Claim Offer

ReSponse AI

Claim Offer
$350 / Month
  • 30 Days Free Trial

Autonomously reply to your customer service tickets

Stateset Returns Automation logo
Claim Offer

Stateset Returns Automation

Claim Offer

Automate your Returns using AI