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Customer reviews: Zinrelo Loyalty Rewards

Develop by Zinrelo

Reviews (78)

Overall rating
4.2

What Merchants Think

The overall sentiment of merchants towards the "Zinrelo Loyalty Rewards" app is positive. Many users appreciate its simplicity and the support they receive. The app is particularly favored for effectively rewarding and retaining customers, and for its ease of integration and customization. However, there are some limitations on the free plan that merchants have pointed out.

Key Strengths

  • Easy to use with straightforward setup and configuration.
  • Highly customizable to match store aesthetics and needs.
  • Effective customer support with quick response times.
  • Helps in rewarding and retaining customers efficiently.
  • Embedded elements integrate well into existing sites.

Common Concerns

  • Limitations on reward settings in the free plan.
  • Some merchants experienced slow responses from customer service under specific circumstances.

Final Thoughts

"Zinrelo Loyalty Rewards" is well-received by merchants for its ease of use and the value it provides in customer retention. While there are some limitations on the free plan, particularly regarding customization of reward settings, the app's strengths and robust support make it a valuable tool for businesses looking to enhance their loyalty programs.

Cale Collective

May 21, 2024  on Shopify

Gives 10 points for every dollar so using their settings you are giving away $5 for every $20 spent and you can’t change it on the free plan. What you can do is change the amount you give for rewards but you can’t change the other settings so you could change so $5 for every $100 spent but then a review would only give them $0.50 for example so it just doesn’t make sense and their customer service are terrible. Literally just say not possible on a free plan to everything and take forever to reply.

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