Reviews: Zing Loyalty Program & Rewards

Customer reviews: Zing Loyalty Program & Rewards

Reviews (23)

Overall rating

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What Merchants Think

Merchants using the "Zing Loyalty Program & Rewards" app generally express high levels of satisfaction. They acknowledge Zing as a powerful, feature-rich loyalty solution that is easy to set up and integrate. The app is praised for its cost-effectiveness and integration into checkout processes that enhance customer experience. Many users have migrated from other loyalty programs and appreciate Zing’s superior functionality and excellent customer support.

Key Strengths

No-cost setup with extensive features that are typically charged by other apps.
Easy setup and integration process, including data importation support.
Exceptional customer support, notably by team member Merrick, who is frequently mentioned as helpful and efficient.
Effective checkout integration that enhances the purchasing process.
Highly flexible, customizable loyalty pages.
Ideal for small to large stores looking for cost-effective loyalty solutions.

Common Concerns

Some users reported initial difficulty in embedding the customer loyalty page on their own, requiring customer support assistance.

Final Thoughts

The Zing Loyalty Program & Rewards app receives overwhelmingly positive reviews from merchants for its robust feature set and the exceptional support provided, particularly by Merrick. It offers excellent value as a free app, often exceeding paid alternatives. It comes highly recommended for merchants seeking a reliable and efficient loyalty program solution.

NOMAD MOTO

Jan 26, 2026 on Shopify

I am a customer of BIX Affiliate who also offer Zing. I was using another loyalty program that seemed simialr but had alot of limitations unless you pay hundreds a month. Zing was very easy to setup, the team imported my data and implemented it. And most importantly coupons are available in checkout which reduces friction for sales.

TypeHero

Jan 13, 2026 on Shopify

App is a great addition to any store! Customer support was also very fast and helpful, Merrick assisted me with a case I had and everything was fixed for 2 minutes!

AV Edge

Dec 15, 2025 on Shopify

More excellent customer service and help migrating our loyalty and referral program. After such a good experience with BixGrow (their affiliate marketing app), I decided to also migrate to their loyalty and referral app (Zing). Excellent customer service. Lots of features that other apps charge for. And, added bonus is that Zing is currently free.

The Palm Beach Baby

Nov 28, 2025 on Shopify

This is a fantastic app. It does everything I want it to do and for free! Merrick was a tremendous help in embedding the customer loyalty page. I tried to do it myself and couldn't, but Merrick was able to do it for me. Designing the loyalty page itself was a breeze. I strongly recommend this app. Thanks, Merrick! Andrea, ThePalmBeachBaby.com

Velka

Oct 15, 2025 on Shopify

This app is super underrated, it took me so much time to find the perfect Loyalty App which is free and has all the features I was looking for, and their support is simply the cherry on the cake. 100% recommend this app.

Wonder Waves Coffee

Oct 13, 2025 on Shopify

Zing Loyalty is incredible—the features, flexibility, and value are truly unparalleled. It’s hands-down one of the best loyalty solutions out there in the market, even when compared with paid alternatives. A special shoutout to Merrick, whose support has been fantastic—always timely, knowledgeable, and genuinely helpful.

OPTIMUM PERFORMANCE®

Sep 10, 2025 on Shopify

Super App - sehr leicht zu installieren, tolle Funktionen. Der Support ist auch sehr hilfreich und antwortet schnell. :)

FetishElites

Aug 31, 2025 on Shopify

This app is really good and very easy to setup, for me perfect! I think its must have in every store :)

Fragmantic

Aug 26, 2025 on Shopify

We’ve had a wonderful experience with the Zing Loyalty app. The features are easy to use, well-designed, and add real value to our store. Most importantly, their support team is outstanding ,always quick to respond, very helpful, and willing to go the extra mile to solve any issue. Highly recommend this app to anyone looking for a reliable loyalty solution on Shopify.

INDOSHOPPER

Aug 02, 2025 on Shopify

RECOMMEN, CS VERY HELPFULL AND HELP ME A LOT. I AM HAPPY TO BE THE 1ST TO TRY THIS APP, THE APPS LIKE EXPENSIVE APPS