Zapiet Eats ‑ Restaurants

Name: Zapiet Eats ‑ Restaurants Introduction Video
Uploaded: 2024-06-18T07:42:05Z
Duration: 1 min 33 s
Description: Real-time food delivery and curbside pickup order management

Develop by Shopify

$29.99

/ Month

14 Days Free Trial

Real-time food delivery and curbside pickup order management

Automatic feedback collection

Product availability control

Real-time order management

Customizable preparation times

Delivery zones

Order acceptance/decline

On-demand and scheduled orders

Menu design

Delivery time estimation

About Zapiet Eats ‑ Restaurants

Launched Nov 04, 2021

Built by Shopify

Address

39-41 High Street, New Malden, London, ENG, KT3 4BY, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Streamline your restaurant's food delivery and pickup operations with real-time order management

Zapiet Eats is the ultimate solution for restaurants looking to streamline their food delivery and curbside pickup operations. By seamlessly syncing with Shopify's POS, it empowers your in-store staff to accept, decline, and manage orders in real-time. Enjoy the benefits of customizable preparation times, delivery zones, and real-time order processing, making Zapiet Eats the perfect hassle-free solution for businesses of all sizes.

Accept and decline orders directly via Shopify admin and Shopify POS
Support for both on-demand (ASAP) and future scheduled orders
Design menus and control product availability
Ask customers for feedback on their order automatically after a period of time
Automatically estimate delivery times avoiding customer disappointment

Pros

Seamless integration with Shopify POS, making it easier for staff to manage orders.
Customizable preparation times and delivery zones for greater flexibility.
Support for both on-demand (ASAP) and future scheduled orders, catering to different customer needs.
Real-time order processing ensures that orders are managed efficiently.
Ability to accept and decline orders directly via Shopify admin and Shopify POS.
Feature to design menus and control product availability.
Automated customer feedback requests to enhance customer satisfaction.
Automatically estimates delivery times to avoid customer disappointment.

Cons

Limited to businesses already using Shopify, restricting its applicability.
Complexity may be higher for smaller businesses not accustomed to managing delivery and pickup through an app.
Requires consistent internet connectivity for real-time operations, which may be an issue in certain areas.
Potential learning curve for staff to get accustomed to the new system.

Top Helpful Reviews

Better Health Kitchen

May 19, 2025 on Shopify

Incredibly disappointing and ineffective customer support for this app. Happy to find out early in the journey.

Better Coffee PH

Apr 24, 2025 on Shopify

We’ve been using Zapiet Eats for our Better Coffee brand, and I have to say — this app is incredibly powerful and packed with features. From store scheduling to order fulfillment logistics, everything is well-thought-out and just works seamlessly. But what truly sets them apart is their Support Team. Every Support Advisor we’ve interacted with has been extremely accommodating, and I’m honestly speechless at how knowledgeable they are about every aspect of their app. They go above and beyond to assist, making every interaction smooth and reassuring. It's rare to find such dedication and expertise in customer support nowadays. Highly recommended for any serious food or beverage brand on Shopify looking for a solid and reliable ordering system!