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Customer reviews: Zalify Pixels, Popups & Emails

Develop by Zalify

Reviews (164)

Overall rating
4.5

What Merchants Think

The overall feedback on "Zalify Pixels, Popups & Emails" from merchants is predominantly positive. Many users commend the app's seamless integration with Shopify, ease of use, and the comprehensive functionality it offers for marketing tasks. The customer support team is frequently highlighted as responsive and helpful, though there are some mixed reviews regarding their service at times. Merchants appreciate the practicality and effectiveness of the app’s features, which have reportedly improved their sales and conversion rates.

Key Strengths

  • Seamless integration with Facebook Pixel and multiple platform management.
  • User-friendly interface with customizable and fast-loading templates.
  • Effective email marketing features, including abandoned cart recovery and welcome emails.
  • Responsive and supportive customer service.
  • Continuous updates and feature enhancements.

Common Concerns

  • Issues with data transmission not meeting expectations in some cases.
  • Occasional dissatisfaction with customer support responsiveness and knowledge.
  • Concerns about the effectiveness of AI-based support systems.

Final Thoughts

"Zalify Pixels, Popups & Emails" is well-received among users, particularly those utilizing it for Shopify integration. The app excels in offering multifaceted marketing tools that streamline several processes, thereby boosting sales and efficiency. While it largely meets user expectations with an easy-to-use platform and robust functionality, there is room for improvement in customer support and certain technical aspects. Overall, Zalify is considered a valuable addition to a Shopify merchant’s toolkit.

NIMOFAN Katana

Sep 01, 2024  on Shopify

Previously, customer service was very attentive and responsible. Now, they just tell you to check the problem yourself. If I understood the issues, why would I need customer service in the first place?

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