Excellent I recently interacted with Zalify’s customer support team and was thoroughly impressed by their professionalism and efficiency. In particular, Caroline stood out for her exceptional warmth and dedication. She greeted me with genuine enthusiasm, listened attentively to my concerns, and went above and beyond to ensure my issue was resolved promptly. Her positive attitude and willingness to help truly made the experience enjoyable.

Connection to FB and TK backend is accurate and timely! EDM mail is practical Good online customer service Complimentary theme decoration templates are also very practical

It is not recommended. I chose the 19 USD package, which was supposed to ensure that my data was perfectly transmitted back to my advertising backend, but this did not happen. Then I tried to contact the backend staff, and there was only an AI system in the backend. They even Not sending you any information about consultation means that your problem cannot be solved, so why am I spending $19 a month?

I've been using Zalify for my Shopify store for a while now, and I have to say, it's been a game-changer. The plugin is super easy to navigate, and it has all the features I need to take my marketing to the next level. But honestly, what really blew me away was their customer support. Anytime I had a question (and I've had quite a few!), they got back to me fast and were genuinely helpful. You can tell they really care about making sure you're happy with the product. Overall, it's been a great experience, and I'd recommend Zalify to anyone running a Shopify store.

Very satisfied, prompt response to questions, very functional and friendly for a novice seller like me.

Previously, customer service was very attentive and responsible. Now, they just tell you to check the problem yourself. If I understood the issues, why would I need customer service in the first place?

Zalify的客服团队还是非常用心的，能够很快帮助解决问题并提供额外的经验支持。非常喜欢他们设计的模板，简洁且加载速度很快。电子邮件营销模板非常精美，不需要我花太多时间进行设计。一个app就可以集成多个功能，还是非常推荐的

Zalify is fantastic for boosting sales and conversion rates. Its abandoned cart recovery and welcome emails are game-changers. Easy installation, customizable templates, and fast loading make it user-friendly. The responsive customer support is a big plus. Highly recommend!

During my interaction, I encountered an agent who lacked basic software knowledge. When I attempted to address my issue, the agent failed to understand my concerns and dismissed the problem outright instead of trying to resolve it.

I've been using Zalify app on both of my stores, and I must say it's been incredibly convenient. The pixel installation was seamless, and the data tracking and analysis are spot on. The email marketing functionality has also met my initial needs, and the theme features are comprehensive with fast loading speeds. Plus, they're constantly updating their features. And let's not forget about their amazing customer service! I've always received timely responses during working hours, and I want to give a special shoutout to Jay for his continuous assistance. I love the Zalify team and appreciate them for providing such a comprehensive app!