Yoycol: Print on Demand logo

Customer reviews: Yoycol: Print on Demand

Reviews (128)

Overall rating
4.2

What Merchants Think

"Yoycol: Print on Demand" receives mixed reviews from merchants. Many customers appreciate the ease of use, product quality, and supportive customer service, especially emphasizing their satisfaction with product customization and reasonable pricing. However, several merchants express dissatisfaction with delivery times, customer service inconsistency, and complications with Shopify integration. The app remains a solid choice for some, particularly for niche clothing brands and entrepreneurs, despite the noted shortcomings.

Key Strengths

  • High product quality and reasonable pricing
  • Great customer service praised for responsiveness and helpful assistance
  • User-friendly design interface, suitable even for beginners
  • Customization options and flexibility with product offerings
  • Fast production and shipping times appreciated by many users

Common Concerns

  • Inconsistent customer service with reports of unprofessional conduct
  • Delayed shipping or production times affecting business operations
  • Problems with order processing and Shopify integration issues
  • Lack of transparency and communication issues with customer support
  • Challenges with managing payments and refunds

Final Thoughts

The app "Yoycol: Print on Demand" excels in providing a wide range of quality products with customization options, which garners praise from many users, particularly those focusing on print-on-demand businesses. Despite its advantages, it faces criticisms concerning customer service quality, shipping reliability, and technical integration with Shopify. Potential users should weigh these factors and consider ordering samples before full integration to ensure it meets their specific business needs.

Jerky.com

Oct 20, 2023  on Shopify

Products are good. Building custom products is easy. Shopify integration seems to suck. Every single order that comes through needs manual payment authorization in Yoycol. Shopify collects payment but it doesn't pass it through to Yoycol. That's painful. That may end up being a deal killer for us...and maybe you, too.

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