Reviews: YipSMS Simple SMS Marketing

Customer reviews: YipSMS Simple SMS Marketing

Reviews (11)

Overall rating

4.5

5

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What Merchants Think

Merchants generally find "YipSMS Simple SMS Marketing" to be a cost-effective and user-friendly SMS marketing tool that effectively boosts results and saves time. While many appreciate its ease of use and helpful customer support, there are concerns about app reliability and support responsiveness.

Key Strengths

Intuitive and easy-to-use interface
Cost-effective pricing model
Efficient customer support
Advanced segmentation and automation features
Quick setup and implementation
Positive impact on sales with targeted messages

Common Concerns

Buggy performance and unreliable features
Lack of detailed SMS compliance guidance
Occasional pricing errors
Slow response times from customer support

Final Thoughts

"YipSMS Simple SMS Marketing" is largely well-received for its affordability, ease of use, and ability to enhance SMS marketing efforts, making it a good choice for small businesses. However, addressing technical issues and improving compliance information could enhance user confidence and overall satisfaction.

Deadman's Beard Co.

Aug 26, 2025 on Shopify

Buggy and unreliable, with almost no customer support. Here are the issues we experienced: Pop-ups wouldn’t work at all — setup only produced a blank screen. Automations couldn’t be set up — constant error messages. Pricing errors — the app repeatedly tried to overcharge me (3x the correct price) until I refreshed. No SMS compliance guidance — this is a huge risk, since violations can lead to fines of up to $500 per message. The concept behind the app is decent, but in practice it doesn’t work. Support is extremely slow — it took them over a week to reply to my latest ticket, and their only suggestion was to “maybe do a screen share next week.” Meanwhile, they offer no clarity around SMS compliance, leaving users exposed to serious legal risk. Bottom line: The app is buggy, support is nearly nonexistent, and the lack of compliance information could put businesses in danger.