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Customer reviews: Yanet: Back in stock alerts

Develop by Yanet

Reviews (36)

Overall rating
4.9

What Merchants Think

The "Yanet: Back in stock alerts" app is generally well-received by merchants, praised for its ease of use and beneficial impact on customer engagement and sales. Many users appreciate the support team's responsiveness and the app's ability to integrate seamlessly with different store themes. However, some merchants have experienced challenges, particularly with the email template editor and support response times.

Key Strengths

  • Easy to set up and manage with an intuitive interface.
  • Effective in increasing customer engagement and growing the customer base.
  • Excellent customer support, often praised for being responsive and helpful.
  • Seamlessly integrates with various themes, allowing for customization.
  • Free and cost-effective, making it ideal for small stores and startups.

Common Concerns

  • Email template editor is not user-friendly and requires improvements.
  • Support response time can be slow in resolving issues for some users.
  • Lacks advanced features like batch notification settings and detailed analytics.

Final Thoughts

Overall, "Yanet: Back in stock alerts" is a highly recommended app for its ease of use, strong customer support, and effectiveness in enhancing store operations. While there are some areas for improvement, especially in template editing and support responsiveness, it remains a valuable tool for merchants seeking to keep their customers informed about product availability.

LaRibbons Wholesale

May 14, 2025  on Shopify

Simple app that works in scenarios where other apps don't (ex. when you have "continue selling when out of stock" checkbox checked on items in Shopify). Helpful support that will fix your issue even on the free plan. Only reason it's not a 5-star is because the appearance customizations are limited so the pop-up and buttons don't look as nice as other apps, and their support is email-only with a 12-hour time difference from the US.

elPulpo

Sep 17, 2024  on Shopify

Muy buen servicio de atención al cliente, rápidos y resolutivos.

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