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Customer reviews: Yanet: Back in stock alerts

Develop by Yanet

Reviews (34)

Overall rating
4.9

What Merchants Think

The "Yanet: Back in stock alerts" app is generally well-received by merchants, praised for its ease of use and beneficial impact on customer engagement and sales. Many users appreciate the support team's responsiveness and the app's ability to integrate seamlessly with different store themes. However, some merchants have experienced challenges, particularly with the email template editor and support response times.

Key Strengths

  • Easy to set up and manage with an intuitive interface.
  • Effective in increasing customer engagement and growing the customer base.
  • Excellent customer support, often praised for being responsive and helpful.
  • Seamlessly integrates with various themes, allowing for customization.
  • Free and cost-effective, making it ideal for small stores and startups.

Common Concerns

  • Email template editor is not user-friendly and requires improvements.
  • Support response time can be slow in resolving issues for some users.
  • Lacks advanced features like batch notification settings and detailed analytics.

Final Thoughts

Overall, "Yanet: Back in stock alerts" is a highly recommended app for its ease of use, strong customer support, and effectiveness in enhancing store operations. While there are some areas for improvement, especially in template editing and support responsiveness, it remains a valuable tool for merchants seeking to keep their customers informed about product availability.

LaRibbons Wholesale

May 19, 2025  on Shopify

Simple app that works in scenarios where other apps don't (ex. when you have "continue selling when out of stock" checkbox checked on items in Shopify). Helpful support that will fix your issue even on the free plan. It could be a 4-star because the appearance customizations are limited so the pop-up and buttons don't look as nice as other apps, and their support is email-only with a 12-hour time difference from the US, but an app that works is better than one that doesn't when you have multiple other apps running to make our Shopify store work like a wholesale website.

LaRibbons Wholesale

May 14, 2025  on Shopify

Simple app that works in scenarios where other apps don't (ex. when you have "continue selling when out of stock" checkbox checked on items in Shopify). Helpful support that will fix your issue even on the free plan. Only reason it's not a 5-star is because the appearance customizations are limited so the pop-up and buttons don't look as nice as other apps, and their support is email-only with a 12-hour time difference from the US.

DIMM

May 08, 2025  on Shopify

I looked at a few different apps and decided to try this one since it’s cheaper than a lot of other similar apps. The basic setup was very straightforward and easy. When it came to more technical things like configuring our DNS records Liam was very responsive and helpful all the way. He also helped me a lot with importing products from another system. They also offer a free custom email design but unfortunately I wasn’t aware and spent some hours putting together a template I liked. They have a visual editor but you can also edit the code directly. I highly recommend this app! The support is great and they were happy to consider any suggestions I had for improving the app.

OCS Professional

Apr 09, 2025  on Shopify

Amazing customer support and best value I could find. I wanted to change the format slightly so got in touch with the support team and they sorted it for me within a few hours. Thanks so much!

Ritual Colorado

Feb 20, 2025  on Shopify

The app works well and customer support was responsive when we had an issue and resolved it quickly.

Real Vintage Football

Sep 05, 2024  on Shopify

Fantastic app, great support that have helped me implement custom features, plus the app has really helped grow my customer base. Recommended!

Madspeed7

Apr 19, 2024  on Shopify

Had to uninstall. Had some issues which support took too long to resolve. I found the email template editor was not user friendly and hard to use. Needs a lot of work this app.

AlternativeStores.com

Mar 13, 2024  on Shopify

Great app! Really pleased with the performance and customer feedback. Much better than a previous app we used which was also more expensive!

S2SADV General Store

Nov 16, 2023  on Shopify

Great app, so easy to setup and manage. Really intuitive and I recommend it for small stores like mine.

NorthWood Distributing

Oct 08, 2023  on Shopify

The app was super easy to get up and running using the Vendy Pro theme. You can customize perfectly so it fits the style of your store. Happy to have found this! Hope you'll offer a paid option in the future with a few new features and the option to remove your branding.

Lasanra

Aug 10, 2023  on Shopify

Great experience all round. Customer service is 100/10 Back In Stock app is still being built, but it is working really well at a base level. Really clean functions, easy to use and update and is 10 times better than other paid app. Don't walk, run to get this app, you'll love it! Sherry from Yanet team has been very helpful.

TSPROF

Aug 08, 2023  on Shopify

Works great, but there are some things that would make the app even better: 1) Setting an inline block for notifications for each product template takes time. Please consider adding a feature to add an inline block for all existing products at once. 2) It would be great to see a page in admin that shows the statistics of products that people are waiting for.

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