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Customer reviews: Xyla AI Social Media Autopilot

Develop by Shopify

Xyla AI is a Shopify app designed to enhance store performance with AI-driven insights and automation. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

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Reviews (118)

Overall rating
4.9

What Merchants Think

Merchants generally have positive feedback about "Xyla AI Social Media Autopilot." Many users appreciate its ability to automate social media postings across various platforms, freeing up significant time and effort. They find the app user-friendly and versatile, often praising its customer support, especially highlighting Toby's responsiveness and assistance. The app is widely acknowledged for creating engaging content beyond just product promotion, often exceeding user expectations.

Key Strengths

  • Automation of social media posts across multiple platforms (Facebook, Instagram, Pinterest, TikTok, X).
  • User-friendly interface that is easy for both beginners and experienced users.
  • Ability to create diverse content including memes, fun facts, and quotes.
  • Excellent customer support with quick response times, particularly from the founder, Toby.
  • Helps increase engagement and reduce marketing workload significantly.
  • Content calendar and analytics for better organization and tracking.

Common Concerns

  • Lack of support for certain platforms, though mentioned it is being worked on.
  • A customer mentioned a negative experience with the Tidio Chat platform associated with the app.

Final Thoughts

"Xyla AI Social Media Autopilot" is well-regarded by users for its efficiency, ease of use, and the quality of content it produces. It stands out as a solution that not only posts product-related content but also enriches feeds with engaging and varied content. While there are some minor platform support limitations, the overall reception is overwhelmingly positive, with many users recommending it as a valuable tool for both small and large businesses.

Larosier Prints

May 22, 2025  on Shopify

Great App and brilliant customer service, Toby facilitated our connection to you tube and within minutes had it set up, following issues our end. Thankyou again!

Loja Manuel Coelho

May 19, 2025  on Shopify

Nice experience, good features

Crossbank Clothing

May 16, 2025  on Shopify

The overall benefit I'm getting from the app is immense. It's extremely easy to use. Installed. Connected platforms. Done. Great content on autopilot. Also their customer service is responsive and helpful. The burden off my shoulder allows me to focus on other areas of my shop without social media falling off.

Cecilina

May 15, 2025  on Shopify

Rite Dealz

May 12, 2025  on Shopify

Quality Shopping Centre

May 07, 2025  on Shopify

PD Creative Hub

May 05, 2025  on Shopify

jest swietna robi dobra profesionalna robite

The last Aztec

May 05, 2025  on Shopify

First, I want to say that I have been working with different apps that specialize in different things, as an example ChatGPT, Canva, and so many others, but this app does what it says and is very easy to use, you don't have to be genius to use it, it had some issues in the beginning but it was corrected almost right away and the best part is not an AI answering you, this is the best App so far that I had used, and is the first App I recommend. It deserves 5 of 5 stars!!

That Auto Parts Warehouse

Apr 28, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Amazing App and Even Better Support! Xyla AI Social Media Autopilot has been a total game-changer for my business. It saves me hours each week creating high-quality social media content, which frees up my time to focus on actually growing my business. Special shout-out to Toby in customer service — he went absolutely above and beyond helping me get everything set up perfectly. Top-notch support and an app that delivers real results. Highly recommend!

Jim's Combat Archery

Apr 25, 2025  on Shopify

AWESOMENESS!

Price Connection

Apr 24, 2025  on Shopify

Great App I'm glad I found you guys.

Nobles Store

Apr 23, 2025  on Shopify

It's a great app that allows you to post in one motion

Travel Chitt

Apr 23, 2025  on Shopify

Quick, easy problem solving.

SosirrealByDesign

Apr 10, 2025  on Shopify

I love just love it! I would definitely recommend.

Chic Cart

Apr 09, 2025  on Shopify

VOLDRI

Apr 07, 2025  on Shopify

I so much love this app. Just the right and final solution to social media management

ONLINE MOBILE GADGETS

Apr 04, 2025  on Shopify

Toby and the Xyla AI Team are great and we love the easy set-up of the app

otr pirates

Mar 25, 2025  on Shopify

This app has saved me so much time and very easy to use it is definitely a permanent part of our operations here

Paix☮

Mar 23, 2025  on Shopify

One the best marketing apps I have seen, it's so easy to use and application is so user friendly. I absolutely love everything about the app and the level of engagement it has.

Fab. Comforts

Mar 12, 2025  on Shopify

Super easy to use and excellent customer service which is of utmost importance for me as a store owner

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