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Customer reviews: Xyla AI Social Media Autopilot

Develop by Shopify

Xyla AI is a Shopify app designed to enhance store performance with AI-driven insights and automation. This review covers its features, pros, cons, and real user experiences to help merchants make an informed decision.

Reviews (150)

Overall rating
4.8

What Merchants Think

Merchants generally have positive feedback about "Xyla AI Social Media Autopilot." Many users appreciate its ability to automate social media postings across various platforms, freeing up significant time and effort. They find the app user-friendly and versatile, often praising its customer support, especially highlighting Toby's responsiveness and assistance. The app is widely acknowledged for creating engaging content beyond just product promotion, often exceeding user expectations.

Key Strengths

  • Automation of social media posts across multiple platforms (Facebook, Instagram, Pinterest, TikTok, X).
  • User-friendly interface that is easy for both beginners and experienced users.
  • Ability to create diverse content including memes, fun facts, and quotes.
  • Excellent customer support with quick response times, particularly from the founder, Toby.
  • Helps increase engagement and reduce marketing workload significantly.
  • Content calendar and analytics for better organization and tracking.

Common Concerns

  • Lack of support for certain platforms, though mentioned it is being worked on.
  • A customer mentioned a negative experience with the Tidio Chat platform associated with the app.

Final Thoughts

"Xyla AI Social Media Autopilot" is well-regarded by users for its efficiency, ease of use, and the quality of content it produces. It stands out as a solution that not only posts product-related content but also enriches feeds with engaging and varied content. While there are some minor platform support limitations, the overall reception is overwhelmingly positive, with many users recommending it as a valuable tool for both small and large businesses.

Shopstream

Jan 06, 2026  on Shopify

Xyla AI Social Media Autopilot is easy to use and saves a lot of time. It helps keep social media active with consistent, relevant posts without needing daily input. A solid tool for anyone looking to simplify their social media management.

Geechee Mama Candles

Jan 05, 2026  on Shopify

Luna by Kim LLC

Jan 03, 2026  on Shopify

Xlya definitely knows how to grab the attention of potential customers! Loving this App and takes me by a positive surprise with every post on social media! It did save me time on posting myself with editing and descriptions. Looking forward to this continuing collaboration. Thank you so much!

Gf

Jan 02, 2026  on Shopify

Hamper Warehouse

Dec 30, 2025  on Shopify

Really great set & forget product

Kelley's Pet Cave

Dec 29, 2025  on Shopify

Great product!

Merit Sell

Dec 28, 2025  on Shopify

Great app so far I have no problems

Burford Pets Enterprise

Dec 25, 2025  on Shopify

love this app

LivaHome

Dec 22, 2025  on Shopify

großartige Seite. Erstellt alles in kürzester Zeit

Elysium Limited

Dec 21, 2025  on Shopify

Intuitive and incredibly helpful 10/10.

MaoRadiance

Dec 20, 2025  on Shopify

I'm not a marketer. This app made it super easy and fun to create and schedule posts for my small business. I'm super happy that I found this!

HYDRES

Dec 07, 2025  on Shopify

Mycrazycrystal

Dec 05, 2025  on Shopify

Very easy to use social media autopilot. Customer service were great.

MURIEL CRUSOE BODYCARE

Dec 03, 2025  on Shopify

For a small business owner or one-man band, this is a great app to use for social media postings. The free version only includes 1 post per week, but the post includes product photo, copy and hashtags. I edit some of the hashtags, but that literally takes a minute. At some point in my business I will upgrade. I love this app.

2stylish

Nov 24, 2025  on Shopify

Perfect solution for automating social media posts! As someone running an e-commerce store, I needed a tool that could consistently post my products without me having to do it manually every day. Xyla AI does exactly that - it automatically posts my newest and best-selling products with AI-generated captions. The fact that it supports multiple platforms and creates engaging content in different formats (memes, quizzes, product posts) is a huge time-saver. Highly recommend for any Shopify store owner who wants to maintain an active social media presence without the daily hassle!

Revd Up Design 3d Printing

Nov 23, 2025  on Shopify

Stunning Coral

Nov 21, 2025  on Shopify

This AI App is helping me get started advertising.

Bambusasheets

Nov 19, 2025  on Shopify

I usually don't do reviews but I have to admit that Xyla has been a game-changer for my content. The app is smooth, intuitive, and the customer service team is excellent. I’m truly impressed!

Willy's Corner

Nov 18, 2025  on Shopify

It's awesome. Great.

Quite Cozy

Nov 15, 2025  on Shopify

I've been using Xyla AI for a few days now, but I was blown away by its capabilities in the first few hours. I was able to set this up in one evening, and had it posting automatically on behalf of our business the same day. After the signup it leads you though a very simple but thorough onboarding to collect all your business information (e.g. brand voice, posting preferences, etc.). In my case I used Chat GPT to help me craft the brand instructions provided to Xyla. There were also internal tools in Xyla to help with this. What really makes this app shine is its versatility and variety. It seamlessly integrates with all the major social media platforms. I didn't have one single issue with it. Everything worked perfectly. It also has a huge variety of post types and formats. Instead of just posting product catalog posts, it can create interesting videos, quizes, and memes, among other things. By mixing up the post types, it keeps your marketing interesting and most importantly, more human. Xyla is a 24/7 AI stand-in for having a social media manager, or even an entire team. The cool part is, it does this so well. The posts sound authentic and they are creative. If a post doesn't meet your preferences for some reason, you can regenerate it with a single click. The management interface is clean and intuitive, and you don't need to be tech-savvy to use it. This app is exactly what I was looking for, and it's an incredible time saver, particularly for new businesses and those who don't have endless hours to post to social media. I can also say that the owner is very responsive, listens to feedback, and is actively working to grow and improve Xyla. Xyla is amazing; it has my vote of confidence, and it will have yours too!

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