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Customer reviews: PRO Importer For Amazon

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Reviews (40)

Overall rating
4.7

What Merchants Think

Merchants using "PRO Importer For Amazon" generally appreciate its ability to streamline the import process from Amazon to their online stores, often highlighting excellent customer support as a significant benefit. While many users are satisfied with its performance, there are recurring concerns about specific limitations and security issues.

Key Strengths

  • Efficient and fast import process from Amazon to Shopify.
  • Exceptional customer support, with representatives like Pankaj and Rohit Khariwal receiving high praise.
  • Ease of use, even for those not well-versed with technology.
  • Seamless integration with Amazon FBA.
  • Valuable time-saving tool for listing imports.

Common Concerns

  • App does not import out-of-stock or inactive products without contacting support.
  • Security issues when logging in with store URL exposing the dashboard without additional authentication.
  • Connection failures with Amazon superadmin accounts, without clear guidance in the FAQ.
  • Concerns regarding billing charges for services not utilized.

Final Thoughts

The "PRO Importer For Amazon" app is widely considered a valuable tool for merchants looking to simplify product importation from Amazon. Despite its strengths in efficiency and customer support, it is important for potential users to consider the app's limitations and security concerns. Overall, the app remains a popular choice for its time-saving capabilities and reliable customer service.

Bell Rangers

Mar 11, 2025  on Shopify

Final Review: Happy with Pankaj's support. He has guided me to verify the import as well and I can confirm that all my products are correctly imported. I reserved one star for not having an option to import inactive products without contacting support - and because of the exposed login method. Review #2: For the past two days, have been in touch with Pankaj to resolve the issues one by one. As he mentioned, the initial issue was caused to API issues with Amazon and proceeded to import all products in stock. However, there is a caveat (as also mentioned in support documentation) - the app does not import out of stock/inactive products, and the only way to do that is by requesting on email. There's also a security flaw in the plugin. Logging in with the store URL exposes the dashboard of the tool without any other auth. This means that settings can be tampered with for known stores who are using this app. This isn't a big problem for me as I am using it only for import and will remove it post the import. However, I plan to use it on several other of my stores - and this raises a valid security issue. Review #1: The tool failed to connect to our amazon.com superadmin account - showing an error after redirecing from the amazon.com permissions page as follows: "There was an error...Please try again." If this was such as generic issue - please add it to FAQ

Six Mile Quilting

Jul 14, 2023  on Shopify

I've been happy with the easy of transfer from Amazon to Shopify. I am still trying understand how Shopify syncs with amazon to maintain my inventory.

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