XOrder

Develop by Shopify

$10.99

/ Month

15 Days Free Trial

Let customers Edit, Cancel, Return, Reorder & Track shipment

Order cancellation

Reorder items

Edit orders

Track shipment

About XOrder

Launched Aug 17, 2021

Built by Shopify

Address

86-90 Paul Street, London, ENG, EC2A 4NE, GB

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

XOrder app enables addon features on the 'Account' page to let customers Cancel, Edit & Reorder

Its order cancellation functionality allows your customers to request order cancellation or automatic cancels the order from my account order page, which can be managed by the Shopify seller from the dashboard of the app. Many customers like their purchased products and want to order again. XOrder app makes it easier for them to reorder items through a single click. Your customers can reorder the individual item and repeat the entire order from their account page.

Allows Request/Automatic cancellation of the order or the particular order items
Allows customers to edit the order items
Allows customers to Re-Order

Pros

Allows customers to request or automatically cancel orders from their account page
Customers can edit their order items
Facilitates reordering of individual items or entire orders with a single click
Order management can be handled by Shopify sellers from the dashboard of the app
Enhances customer experience by providing flexibility in order management

Cons

Usage and workflows are highly dependent on the capabilities and integrations available in Shopify
May require proper configuration and oversight by the seller to avoid unintended cancellations or modifications

Top Helpful Reviews

Barfliebe

Dec 22, 2024 on Shopify

Zuerst hatte ich gedacht, dass es nicht so optimal im Kundenkonto dargestellt wird. Daraufhin habe ich den Support kontaktiert, ob sie mir helfen können... MEGA!!! Sie haben es an mein Kundenkonto angepasst so wie ich es mir gewünscht habe und nun ist alles super! Wirklich ein ganz toller Support und die App funktioniert wirklich gut. Ein sehr gutes Preis/Leistungsverhältnis bei ganz, ganz tollem Kundenservice :) Vielen Dank!

ExcellentSupply.com

Feb 27, 2022 on Shopify

The app worked OK. But the app's interface, and what it presents to the customer is not as clean and professional looking as the Cancellable app — which we've now switched to.