Shopify xConnector App Review: User Feedback & Insights

Customer reviews: xConnector

Reviews (73)

Overall rating

4.8

5

47
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What Merchants Think

Merchants overwhelmingly praise "xConnector" for its reliability and ease of use, highlighting its significant role in automating critical e-commerce tasks. The app is highly recommended for those seeking seamless integration with Romanian couriers, efficient document automation, and robust invoicing capabilities. Support is often highlighted as outstanding, further enhancing the app's positive reception.

Key Strengths

User-friendly interface and smooth operation.
Seamless integration with Romanian couriers and invoicing systems.
Exceptional customer support, particularly noted for being responsive and helpful.
Effective automation of shipping labels, invoices, and order management.
Time-saving features that streamline operational tasks and document management.

Common Concerns

Occasional delays in addressing less frequently used features.
Initial setup may require support assistance for some users.

Final Thoughts

Overall, "xConnector" is received very positively by merchants, recognized for its efficiency, excellent support, and ability to simplify and automate various operational processes. It is particularly valuable for businesses operating in Romania due to its specialized courier integrations. While there are minor concerns regarding setup and feature fixes, the app's strengths significantly outweigh these, making it a valuable addition to any e-commerce platform.

createur

Dec 04, 2025 on Shopify

The app should be fine, however the developers and support is very rude and only upsells and are not proactive to actually help, but are there only to sell. I do not recommend! LE: I appreciate the response, but I want to clarify my experience as it seems different from how it’s being portrayed. I reached out because I genuinely needed help, not an upgrade pitch. While the developer states that “this level of support wasn’t included,” that’s exactly the issue many small businesses struggle with — basic guidance turns into a paywall, and the tone felt unexpectedly condescending, almost like we were being talked down for not already paying more. That’s not the kind of attitude you expect from a team whose role is to support customers. I’m not asking for special treatment; I’m simply sharing how the interaction felt from a customer’s perspective. If I left the conversation feeling unheard, pressured, and subtly mocked, that’s valid feedback. Other small and medium businesses depend on clear, supportive communication, and my review reflects that gap. I stand by my original comment so other users can make an informed decision.