Reviews: Ink POD: Print on Demand

Customer reviews: Ink POD: Print on Demand

Reviews (83)

Overall rating

4.8

5

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4

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What Merchants Think

Merchants have largely positive feedback for "Ink POD: Print on Demand," praising its excellent customer service, quality of products, and user-friendly interface. Many users highlight their satisfaction with the app's functionality in design creation and its responsiveness in solving issues. While some have faced concerns with specific products or service limitations, the general consensus is that Ink POD is a reliable and valuable tool for print-on-demand businesses.

Key Strengths

Exceptional customer service with quick response times, often resolving issues promptly.
User-friendly design interface and mockup tools that enhance the design process.
Ability to create custom branding and access unique product options like custom shoes and jackets.
High-quality products that often surpass expectations set by mockups.
Dedicated team willing to address customer needs and improve service quality.

Common Concerns

Occasional quality issues with certain products leading to discontinuation by some merchants.
Product delivery inconsistencies due to prolonged shipping times, especially during pandemic conditions.
Some delays in requested product or mockup updates, affecting product launch timelines.
Interface improvements suggested for the design center to enhance user experience.

Final Thoughts

Overall, "Ink POD: Print on Demand" is well received by merchants for its robust feature set and excellent customer support. Although there are some areas for improvement, particularly in product consistency and shipping times, its strengths make it a compelling choice for businesses looking to streamline their print-on-demand operations. The dedication of the Ink POD team to address both praise and concerns reflects their commitment to enhancing user experience and product quality.

TAiGG

Dec 30, 2023 on Shopify

Update: Two months post the shop's launch, my satisfaction level stands at 80%. - One of the products that was delivered to a customer had major printing flaws because the manufacturer had changed the model of the product. After submitting the complaint, I got a refund swiftly. - After multiple purchases and careful assessment, I've decided to discontinue 2 out of the 8 items in my shop due to consistent issues with their quality. Unfortunately, these particular products did not meet the standards I strive to maintain for my customers. - While I was initially thrilled by Ink POD's commitment to updating their mockup images according to my requests, it's disheartening that, after more than two months, I'm still awaiting 2 out of 3 updates. As a result, these two models are patiently waiting for their turn to be launched. Overall, I remain satisfied with Ink POD's customer service and intend to be a loyal customer. ______________________________________________________________________________________ As a new store owner entering the world of Print-on-Demand, my experience with Ink POD has been exceptional. Their prompt and dedicated responses, even outside of regular hours, have been invaluable. I'm particularly impressed with their ability to create custom/new mockup photos that showcase my products in the best light. I'm confident that our collaboration will be smooth and successful as my store goes live. In the future, I hope to have the opportunity to impact and enhance product quality by addressing minor imperfections through feedback and reviews.

GCODEGFB

Jan 23, 2021 on Shopify

I used this app to design and dropship custom merch for my entertainment media brand. The prices were so low, and they had some unique items. Shipping times are between 19-27 days for the FREE Shipping. I was also informed that shipping times have been increased during Covid-19 times, so it is suggested that you pay for "expedited shipping" which will be around 4-12 days. The customer service is good, they usually respond within the day for chat. the design center can be a little bit better, but overall a good app.