Ink POD: Print on Demand logo

Customer reviews: Ink POD: Print on Demand

Reviews (83)

Overall rating
4.8

What Merchants Think

Merchants have largely positive feedback for "Ink POD: Print on Demand," praising its excellent customer service, quality of products, and user-friendly interface. Many users highlight their satisfaction with the app's functionality in design creation and its responsiveness in solving issues. While some have faced concerns with specific products or service limitations, the general consensus is that Ink POD is a reliable and valuable tool for print-on-demand businesses.

Key Strengths

  • Exceptional customer service with quick response times, often resolving issues promptly.
  • User-friendly design interface and mockup tools that enhance the design process.
  • Ability to create custom branding and access unique product options like custom shoes and jackets.
  • High-quality products that often surpass expectations set by mockups.
  • Dedicated team willing to address customer needs and improve service quality.

Common Concerns

  • Occasional quality issues with certain products leading to discontinuation by some merchants.
  • Product delivery inconsistencies due to prolonged shipping times, especially during pandemic conditions.
  • Some delays in requested product or mockup updates, affecting product launch timelines.
  • Interface improvements suggested for the design center to enhance user experience.

Final Thoughts

Overall, "Ink POD: Print on Demand" is well received by merchants for its robust feature set and excellent customer support. Although there are some areas for improvement, particularly in product consistency and shipping times, its strengths make it a compelling choice for businesses looking to streamline their print-on-demand operations. The dedication of the Ink POD team to address both praise and concerns reflects their commitment to enhancing user experience and product quality.

SpaceDepot

Dec 07, 2024  on Shopify

I've been using Inkpod/WowFulfillment for years now — their products, timelines and customer service are UNREAL. The design interface and mockups are also superb — I love it when the mockups are so good I can start selling straight away. Very highly recommended!

Woodland Gatherer

Nov 09, 2024  on Shopify

Great service and experiences with Ink POD. I've used them for a few years now with great results. Customers happy. Any problems sorted quickly and easily.

Artifact1337

Jul 07, 2024  on Shopify

INKPod has been a great partner for me. Their response time to issues is genuinely stellar and always professional. I had some issues with my last manufacturer, and sometimes, the response time would take days, which was unacceptable. INKPod's response time is usually between 15 minutes to a few hours, and once you start communicating with them, the issue is resolved swiftly. I'm satisfied with the quality of their products and plan to offer more from their catalog in the future.

kulkultuur

Jan 06, 2024  on Shopify

I have just opened a store on Shopify and created most of my designs from InkPOD. Today i came across a message that the app is not supported, I'm so heartbroken and i would like to get some clarity from the InkPOD team as to whether this issue going to be fixed? I can't spend another weak looking for apps that would give me the ability to create my designs like InkPOD. I have sent the message to the developer and still waiting for feedback. …………………………………………………………………………………………… Update: The Dev team reached out to me with regards to this issue and all I can say is WOW. The customer support team at InkPOD deserves special mention. They were prompt, friendly, and knowledgeable, addressing my query and concerns I had in a timely manner. Their dedication to providing excellent customer service truly sets InkPOD apart from other similar applications. In conclusion, I highly recommend InkPOD to anyone in need of a powerful and user-friendly design application. Whether you're a professional designer or a hobbyist, InkPOD offers a seamless and delightful experience that will enhance your creative journey. Give it a try, and you won't be disappointed! The Team deserves a 5 star rating.

TAiGG

Dec 30, 2023  on Shopify

Update: Two months post the shop's launch, my satisfaction level stands at 80%. - One of the products that was delivered to a customer had major printing flaws because the manufacturer had changed the model of the product. After submitting the complaint, I got a refund swiftly. - After multiple purchases and careful assessment, I've decided to discontinue 2 out of the 8 items in my shop due to consistent issues with their quality. Unfortunately, these particular products did not meet the standards I strive to maintain for my customers. - While I was initially thrilled by Ink POD's commitment to updating their mockup images according to my requests, it's disheartening that, after more than two months, I'm still awaiting 2 out of 3 updates. As a result, these two models are patiently waiting for their turn to be launched. Overall, I remain satisfied with Ink POD's customer service and intend to be a loyal customer. ______________________________________________________________________________________ As a new store owner entering the world of Print-on-Demand, my experience with Ink POD has been exceptional. Their prompt and dedicated responses, even outside of regular hours, have been invaluable. I'm particularly impressed with their ability to create custom/new mockup photos that showcase my products in the best light. I'm confident that our collaboration will be smooth and successful as my store goes live. In the future, I hope to have the opportunity to impact and enhance product quality by addressing minor imperfections through feedback and reviews.

stylesvista

Aug 11, 2023  on Shopify

Great customer service from cyqueen at Inkpod - Helped me get some understanding and get the sample order completed - nice and easy so far, thanks - app is also quite simple to use and easier than others to create product designs.

Hoodaville Clothing

May 24, 2023  on Shopify

Great app. One of the reasons I went with this app was because of the custom shoes which alot of services don't offer as well as the jackets. The primary reason is the custom branding. They have several options for custom branding which are very professional. Again, most services don't offer this feature either. The customer service is great. I have had several chats with reps and they have walked me through everything.

aafrokids

Jun 06, 2022  on Shopify

I use this supplier for shoes/blankets/bags/slides and a few other products. The quality is fantastic and the print and colour on the products is AMAZING!!! my customers have never had any complaints

My Name Is Me

Mar 16, 2022  on Shopify

THIS STORE IS AWESOME! When I first started designing in this store mynisme.com, I was a bit apprehensive because of my designs and colors. OMG! When I received my products, I was blown away! EVERYTHING I created was just like it looked on the design but 100 times better. The material is of good quality and the shoes, don't let me get started on the shoes. Literally whatever you design is exactly the way it will appear on the product! My customers are amazed as well and are coming back for more. The customer service is also great, you will get a response back in minutes and any issues are resolved in a timely manner! I would recommend this store to anyone!

Cleopatra Wild

Jul 27, 2021  on Shopify

Really excellent customer service, and very helpful with sorting out any shipping or design questions I had. Highly recommended.

GCODEGFB

Jan 23, 2021  on Shopify

I used this app to design and dropship custom merch for my entertainment media brand. The prices were so low, and they had some unique items. Shipping times are between 19-27 days for the FREE Shipping. I was also informed that shipping times have been increased during Covid-19 times, so it is suggested that you pay for "expedited shipping" which will be around 4-12 days. The customer service is good, they usually respond within the day for chat. the design center can be a little bit better, but overall a good app.

Scroll to Top