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Customer reviews: Phoneize: Call + Chat Button

Develop by Shopify

Reviews (11)

Overall rating
5

What Merchants Think

The "Phoneize Phone Call Button" app is widely appreciated by merchants for its simplicity and ease of use. The majority of users report positive experiences, particularly praising its efficient functionality and the exemplary support team that enhances the overall user experience. Merchants find the app instrumental in facilitating customer interactions and enhancing user engagement on their platforms.

Key Strengths

  • Simple and intuitive design
  • Effective functionality that enhances user experience
  • Outstanding customer support, especially with customizations and queries
  • Easy setup and operation

Common Concerns

  • Lack of extensive customization options
  • Occasional installation issues resolved through developer support

Final Thoughts

The "Phoneize Phone Call Button" app is highly regarded for its effectiveness in improving customer communications and the user experience. Its user-friendly interface and superb customer support make it a recommended choice for merchants seeking a reliable phone call button solution. While some users desire more customization options, the app's core functionality and responsive support team assure a satisfying user experience.

healthcare nt sickcare

Dec 22, 2025  on Shopify

We’ve been using the Phoneize Call + Chat Button app on our Shopify store, and it has been excellent. It adds clear WhatsApp and call buttons that make it easy for customers to reach us. Their support team has been very responsive over email and truly understands our issues, helping us quickly whenever needed. Highly recommend this app for improving customer contact and support. healthcare nt sickcare

AKME Laboratories

Sep 18, 2025  on Shopify

Fantastic! Really neat.

Wetrooms Online

Sep 16, 2025  on Shopify

Great app to offer WhatsApp and phone call visibility and functionality at your site. Easy intuitive setup and customisation of look is available. Support is first class, quick and clear with any installation problems.

Gaushree.com

Aug 10, 2025  on Shopify

Good service thanku ji

Mister Butcher

Jul 30, 2025  on Shopify

Great add on for my store - easy way to have a clickable number for customers to call. Support is also excellent. Had a minor issue and the team replied right away, fixed it on the back end for me, and then ensured that it was fixed for everyone. Highly recommend!

Burden Arb

Jul 24, 2025  on Shopify

Excellent app that does exactly what I needed for my website. I wanted a small change in the layout and the support I received was lightening fast - so much so I wondered at first if it was AI! It was a real person though and they were extremely helpful and got it all sorted straight away. I highly recommend this app.

Conway+Banks Hockey Co.

Mar 21, 2025  on Shopify

works as advertised. simple and easy to set up. ready in less than 2 minutes.

The Order Atelier

Oct 09, 2024  on Shopify

easy to use great app feature

Crown Naturale

May 27, 2024  on Shopify

Simple app, easy to use, not much customizations but support was very helpful with customizations I needed.

Elite Wooden Floors

May 09, 2024  on Shopify

One of the most useful apps that I've seen. Highly recommended.

Superior Vacuums

Dec 21, 2023  on Shopify

Amazing app. very useful so far.

Cool Mini-Splits

Sep 14, 2023  on Shopify

I recently had the pleasure of integrating the Phoneize Call Button into my Shopify store, and the experience has been nothing short of exemplary. Their support is, in one word, 'awesome'. The team responded promptly to every query, ensuring that I never felt left in the dark. What truly sets them apart is their readiness to go beyond the conventional. I had a particular installation requirement involving custom CSS code, and their support team was right there to guide me, ensuring the app melded perfectly with my site's look and feel. In terms of functionality, Phoneize Call Button operates flawlessly, offering an intuitive solution that has already enhanced the user experience on my platform. If you're contemplating adding this feature to your store, I wholeheartedly recommend it. The product is top-notch, and with such a stellar support team behind it, you're guaranteed peace of mind. Two thumbs up!

shopsmart

Aug 03, 2023  on Shopify

A great app! Highly recommended. Make your conversations with your customers easy with Phoneize Phone Call service.

My Store

Jun 13, 2023  on Shopify

AMAZING APP EAST TO USE AND SIMPLE USE GREAT I AM HAPPY I USED THIS APPLICATION LAST 2 YEAR NICE TEAM WORK

Ewla

Nov 28, 2022  on Shopify

Works absolutely perfectly, easy setup, choose of color, looks really good, and I test it, it works, so the app is serving its purpose.

inter_tekstil

Sep 01, 2021  on Shopify

This app works really great, I got a lot more calls after installing it! And if you need any help their support team is really helpful and fast.

Crate Kart

Feb 05, 2021  on Shopify

had installed it before worked fine then but now that I reinstall it. it doesn't even install. Please fix it. Update: I successfully installed the app by going to the developer website. Working fine now, Thanks.

Caravan Cover Shop

Oct 09, 2020  on Shopify

Simple to set up, but professional looking in its design. Works exactly as I need it to. Support replied to a quick query I had within minutes. Can't fault this great app.

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