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Customer reviews: Wizybot ‑ AI Chatbot

Develop by Wizybot Inc

Reviews (137)

Overall rating
4.9

What Merchants Think

"Merchants overwhelmingly express satisfaction with Wizybot ‑ AI Chatbot, highlighting its ability to efficiently handle customer inquiries around the clock and enhance the customer service experience. Many appreciate the AI's ease of use, seamless integration, and the significant positive impact it has on operational efficiency and sales. Support provided by the Wizybot team is consistently praised for its promptness and helpfulness."

Key Strengths

  • Round-the-clock customer service support.
  • Seamless integration and user-friendly interface.
  • Enhanced sales and customer interaction through intelligent automation.
  • Highly customizable and intuitive AI training process.
  • Excellent customer support from the Wizybot team.

Common Concerns

  • The chat box lacks an easy close or minimize option, especially concerning for mobile users.

Final Thoughts

Overall, Wizybot ‑ AI Chatbot is highly regarded by merchants for its capability to streamline customer service and boost efficiency, ultimately contributing to increased sales and improved customer satisfaction. The minor concern regarding the chat box reflects a need for usability improvements on mobile devices, but it remains a valuable tool for many businesses looking to enhance their customer engagement strategies.

Bad Simon

Jul 02, 2024  on Shopify

Tenemos un vendedor y servicio al cliente 7/24, despeja todas las dudas que el comprador pueda tener, lo aproxima a la compra y hemos evidenciado que la facturación ha aumentado, la plataforma es muy fácil e intuitiva para personas que no tenemos facilidad y experticia para el manejo de tecnologías. Además, tiene un soporte 10/10. Felicitaciones Wizybot.

Polo club Colombia

May 23, 2024  on Shopify

¡This tool is incredible! More than a simple BOT, it is a tool that allows you to free up operational burdens from your work team and optimize your customer service. We use it on weekends and non-business hours, as well as in special seasons to support our customer service team.

BIKEHOUSE

May 15, 2024  on Shopify

Wizybot has revolutionized customer service for Bikehouse, providing round-the-clock attention to clients every day in a seamless and market-conscious manner within the bicycle industry. Its implementation has generated highly positive feedback from users visiting the virtual store, ensuring a smooth and satisfying experience. Additionally, Wizybot has facilitated continuous learning for both the company and its customers, fostering an environment of ongoing improvement and innovation.

UNDERGOLD CORP

May 10, 2024  on Shopify

One of Wizybot's standout features is its ability to understand and respond to customer inquiries quickly and accurately. Thanks to its advanced artificial intelligence, Wizybot can handle a wide range of questions and requests, from product inquiries to shipping issues, providing personalized and relevant responses in real-time. In addition to its customer interaction capabilities, Wizybot offers powerful analytics and recommendation tools. Using machine learning algorithms, Wizybot analyzes customer behavior and suggests strategies to increase sales, such as personalized offers and product recommendations based on each user's purchase history.

Maratón Medellín

May 10, 2024  on Shopify

As the website for Colombia's first and leading international marathon, we needed something FAST, both to deploy and manage, and that's what we got with Wizybot! We got it up and "running" ;) in a few minutes with their wonderful and thoughtful assistance and it's been 3 months where we have boosted our peace of mind -and also of our runners-. We were able to reply to a high volume of requests due to the closing of the registration period and that alone was a game changer for us. We had tried other apps but not a single one felt as polished and flawless as Wizybot. It's complete game changer. And a wonderful team.

Fashion Kazabe

May 10, 2024  on Shopify

It has been a smooth experience and so far the support team has been proactive and fast at helping us shape our AI chatbot. Kudos to the team at Wizybot for crafting a well designed app! Highly recommended if you want a virtual team of service representatives tailored for your brand.

Casco de Oro Ferreterías

Apr 20, 2024  on Shopify

Es el chat que necesitas, cayeron como del cielo, me cubrio una vacante, las respuestas parecen humanas, muy interactivo, de facil aprendizaje. El equipo de soporte es muy eficiente. TOTALMENTE RECOMENDABLE.

Ani-k Makeup

Apr 17, 2024  on Shopify

La posibilidad de personalizar su comunicación, su fácil configuración en una plataforma amigable y la autonomía con la que cuenta logra ser una excelente solución a una atención más rápida y 24/7. Muy buena aplicación, estamos satisfechos con su desempeño y resultados

Valentine Wigs

Apr 11, 2024  on Shopify

Wizibot has transformed our customer support game! This Shopify app, fuelled by ChatGPT, is an absolute game-changer. The automation of chats and customer communication is seamless and incredibly efficient. The support from the Wizibot team is top-notch, showcasing world-class professionalism and friendliness. Our communication with customers has reached new heights of excellence, thanks to Wizibot. We couldn't be happier with the app and the exceptional support we've received. Without hesitation, we highly recommend Wizibot to anyone looking to elevate their customer support experience.

Nipskin

Apr 03, 2024  on Shopify

Wizybot it's the perfect solution for customer service, addressing all inquiries, notifying customers about their orders, and comprehending product information seamlessly. Moreover, it operates 24/7, promptly responding to any customer concerns. The Wizibot team is always attentive to any queries one might have.

beercraft.mx

Mar 21, 2024  on Shopify

De las mejores aplicaciones que hemos utilizado. Desde que la implementamos nuestro servicio al cliente es mucho mejor, nos da la oportunidad de atender a nuestros clientes las 24 horas del día y si el cliente necesita algo la app nos avisa. El chat aprende de manera muy rápida y es muy sencillo darle instrucciones y que actúe como más beneficie a tu tienda. Súper recomendada! Además el plan gratis te permite ver resultados antes de suscribirte!

LittleChics

Mar 07, 2024  on Shopify

This tool is really amazing! It's like having a smart friend for my online store. It listens to what customers ask and suggests great things, which makes shopping on my site even better. It's a big helper.

House Time

Mar 06, 2024  on Shopify

It is an app more than amazing. REALLY: in few seconds (basically no need to provide instruction/ no need to update information because it is able to get information from all the text in the website) the app is able to work correctly and with effectiveness. It is fun to see some customer try to flirt with the AI in the chat Five star because it is not possible to provide 1000 stars

luterna.de

Feb 22, 2024  on Shopify

Wizybot, the intelligent sales assistant, is undoubtedly the most powerful tool we have implemented in the Shopify environment to date. We have finally discovered a sales assistant that answers customer queries accurately and professionally on its own - often even better than we could do ourselves. The learning speed of the program is impressive, it is easy to train and has a simple and intuitive user interface. In order processing, Wizybot demonstrates outstanding performance by responding precisely to customer requests. It is particularly effective when it comes to tracking requests, complaint management, returns processing, product availability, special product features, ingredients, recommendations and discount promotions. It also makes a significant contribution to increasing our sales rate and acts as an extremely useful sales assistant, which noticeably reduces our administrative workload. We are absolutely delighted with Wizybot and intend to continue using it as our sales assistant and consultant and to develop it further on an ongoing basis.

leonarditreecare

Feb 21, 2024  on Shopify

We recently added Wizybot to our website and had over $1000 in sales in the first 2 weeks attributed to Wizybot engagements. The staff at Wizybot is accessible and has provided us with excellent support. I was able to integrate Wizybot into our Shopify site in minutes and results speak for themselves. I tried to use other Chatbot apps, but Wizybot is clearly the best one I have found. Thank you Team Wizybot!

BlindersCo

Jan 30, 2024  on Shopify

I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.

Palettenhochzeit

Jan 26, 2024  on Shopify

We have opened a new online shop and aimed to provide our customers with a new and modern user experience. That's when we discovered Wizybot. With its user-friendly interface and fantastic features, our website instantly became cutting-edge, equipped with a truly impressive AI. The recent update even generated more excitement. The service is absolutely fantastic and assists with every issue. I highly recommend Wizybot; it was the right decision.

Mini Marvels

Jan 23, 2024  on Shopify

My secret tool makes running my online store easy. It's like having a buddy who's always got my back. It chats with customers and keeps them happy.

VivaLa Fragrance

Jan 11, 2024  on Shopify

Wizybot is super helpful! It talks to my website visitors, answers their questions, and suggests things. It's like having a friendly helper on my site.

Glam Closet

Dec 26, 2023  on Shopify

I recently added Wizybot to my Shopify store. It has made a difference! This app has great chatbot feature. It quickly responds to customer questions saving my time while ensuring a shopping experience. Additionally Wizybot offers suggestions that increase sales and provide customers with a shopping journey. highly recommend using Wizybot to enhance customer support and satisfaction!

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