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Customer reviews: ROCKET Sales Pop Up & FOMO

Develop by Codeinero

Reviews (583)

Overall rating
4.8

What Merchants Think

Merchants generally express high satisfaction with the "ROCKET Sales Pop Up & FOMO" app. Most users find the app effective in reducing bounce rates and increasing conversion rates, highlighting its positive impact on store performance. Customer support receives frequent praise for being reliable and responsive. However, one user experienced data loss and inadequate communication from the developer, which marred their experience despite compensation offered.

Key Strengths

  • Effective in reducing bounce rates and improving conversion rates.
  • Comprehensive features that enhance the customer browsing experience.
  • Highly praised customer support for being responsive and helpful.
  • User-friendly setup and operation, contributing to store growth.

Common Concerns

  • Data loss without adequate notification or recovery.
  • Poor initial communication from the developer in specific cases.

Final Thoughts

Overall, "ROCKET Sales Pop Up & FOMO" receives strong approval from merchants for its functional capabilities and outstanding customer support. While the app demonstrates significant benefits in boosting ecommerce performance, potential users should be aware of isolated incidents regarding data management. Despite this, the app remains a valuable tool for many online store owners.

ZZ Reroll

Sep 13, 2024  on Shopify

I have been using this app for 3+ years, I have accumulated a lot of emoji reaction left by my customer on all my product. At least more than 4000+ reaction with the most one being 1000+ on a single product. Out of nowhere, all of my product being reset to 0 without them notify me. Contacted the developer for explanation, I get no reply. Pretty sure they are too incompetent to recover it already and I will 100% refuse to manually pump up the number as it is not a genuine things to do to lie our customer. EDIT: They have offered a small compensation for it as they are not able to recover all my 3 years worth of data that is lost in exchange of changing my bad feedback to neutral.

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