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Customer reviews: Wigzo ‑ Text, WhatsApp, Email

Develop by Shopify
<h3>What Merchants Think</h3> <p>Overall, merchants have a positive view of "Wigzo ‑ Text, WhatsApp, Email", appreciating its comprehensive suite of marketing automation tools. Many users report significant improvements in conversion rates and business growth after integrating Wigzo. While some have experienced challenges, particularly during onboarding and integration, the app is generally seen as a powerful asset for enhancing marketing efforts across multiple channels.</p> <h3>Key Strengths</h3> <ul> <li>Effective marketing automation for campaigns across SMS, email, and WhatsApp.</li> <li>Notable improvements in conversion rates and business metrics.</li> <li>Excellent email marketing features, including a variety of templates and design options.</li> <li>Strong and responsive customer support, praised by several merchants for their helpfulness and availability.</li> <li>User-friendly interface with tools such as drag-and-drop builders and personalized message capabilities.</li> <li>Comprehensive solution offering tools like cart recovery, exit intent, and more.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with onboarding and integration, with reports of delays and unclear communication.</li> <li>Some users experienced repeated installation problems and missing elements.</li> </ul> <h3>Final Thoughts</h3> <p>Wigzo ‑ Text, WhatsApp, Email is a favored marketing solution praised for its flexibility, customer support, and effectiveness in boosting business performance. Despite some integration challenges faced by a few users, the app's capabilities in automating marketing processes and driving engagement make it a valuable tool for many businesses.</p>

Reviews (42)

Overall rating
5

What Merchants Think

Overall, merchants have a positive view of "Wigzo ‑ Text, WhatsApp, Email", appreciating its comprehensive suite of marketing automation tools. Many users report significant improvements in conversion rates and business growth after integrating Wigzo. While some have experienced challenges, particularly during onboarding and integration, the app is generally seen as a powerful asset for enhancing marketing efforts across multiple channels.

Key Strengths

  • Effective marketing automation for campaigns across SMS, email, and WhatsApp.
  • Notable improvements in conversion rates and business metrics.
  • Excellent email marketing features, including a variety of templates and design options.
  • Strong and responsive customer support, praised by several merchants for their helpfulness and availability.
  • User-friendly interface with tools such as drag-and-drop builders and personalized message capabilities.
  • Comprehensive solution offering tools like cart recovery, exit intent, and more.

Common Concerns

  • Issues with onboarding and integration, with reports of delays and unclear communication.
  • Some users experienced repeated installation problems and missing elements.

Final Thoughts

Wigzo ‑ Text, WhatsApp, Email is a favored marketing solution praised for its flexibility, customer support, and effectiveness in boosting business performance. Despite some integration challenges faced by a few users, the app's capabilities in automating marketing processes and driving engagement make it a valuable tool for many businesses.

Homecrown

Sep 02, 2024  on Shopify

Our experience with Wigzo, especially during the integration with Wigzo, has been quite disappointing. The onboarding process has been marred by significant delays and a lack of clear communication from the team. Despite multiple follow-ups, we have encountered continuous setbacks without any concrete timeline for resolution. There have been numerous issues, including repeated installation problems and missing key elements, which have impacted our ability to use the platform effectively. The lack of responsiveness and professionalism from the Engage team has made it challenging to move forward. We were even told that "bad luck" was the reason for these ongoing issues, which is both frustrating and unprofessional.

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