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Customer reviews: Wigzo ‑ Text, WhatsApp, Email

Develop by Shopify
<h3>What Merchants Think</h3> <p>Overall, merchants have a positive view of "Wigzo ‑ Text, WhatsApp, Email", appreciating its comprehensive suite of marketing automation tools. Many users report significant improvements in conversion rates and business growth after integrating Wigzo. While some have experienced challenges, particularly during onboarding and integration, the app is generally seen as a powerful asset for enhancing marketing efforts across multiple channels.</p> <h3>Key Strengths</h3> <ul> <li>Effective marketing automation for campaigns across SMS, email, and WhatsApp.</li> <li>Notable improvements in conversion rates and business metrics.</li> <li>Excellent email marketing features, including a variety of templates and design options.</li> <li>Strong and responsive customer support, praised by several merchants for their helpfulness and availability.</li> <li>User-friendly interface with tools such as drag-and-drop builders and personalized message capabilities.</li> <li>Comprehensive solution offering tools like cart recovery, exit intent, and more.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with onboarding and integration, with reports of delays and unclear communication.</li> <li>Some users experienced repeated installation problems and missing elements.</li> </ul> <h3>Final Thoughts</h3> <p>Wigzo ‑ Text, WhatsApp, Email is a favored marketing solution praised for its flexibility, customer support, and effectiveness in boosting business performance. Despite some integration challenges faced by a few users, the app's capabilities in automating marketing processes and driving engagement make it a valuable tool for many businesses.</p>

Reviews (42)

Overall rating
5

What Merchants Think

Overall, merchants have a positive view of "Wigzo ‑ Text, WhatsApp, Email", appreciating its comprehensive suite of marketing automation tools. Many users report significant improvements in conversion rates and business growth after integrating Wigzo. While some have experienced challenges, particularly during onboarding and integration, the app is generally seen as a powerful asset for enhancing marketing efforts across multiple channels.

Key Strengths

  • Effective marketing automation for campaigns across SMS, email, and WhatsApp.
  • Notable improvements in conversion rates and business metrics.
  • Excellent email marketing features, including a variety of templates and design options.
  • Strong and responsive customer support, praised by several merchants for their helpfulness and availability.
  • User-friendly interface with tools such as drag-and-drop builders and personalized message capabilities.
  • Comprehensive solution offering tools like cart recovery, exit intent, and more.

Common Concerns

  • Issues with onboarding and integration, with reports of delays and unclear communication.
  • Some users experienced repeated installation problems and missing elements.

Final Thoughts

Wigzo ‑ Text, WhatsApp, Email is a favored marketing solution praised for its flexibility, customer support, and effectiveness in boosting business performance. Despite some integration challenges faced by a few users, the app's capabilities in automating marketing processes and driving engagement make it a valuable tool for many businesses.

Homecrown

Sep 02, 2024  on Shopify

Our experience with Wigzo, especially during the integration with Wigzo, has been quite disappointing. The onboarding process has been marred by significant delays and a lack of clear communication from the team. Despite multiple follow-ups, we have encountered continuous setbacks without any concrete timeline for resolution. There have been numerous issues, including repeated installation problems and missing key elements, which have impacted our ability to use the platform effectively. The lack of responsiveness and professionalism from the Engage team has made it challenging to move forward. We were even told that "bad luck" was the reason for these ongoing issues, which is both frustrating and unprofessional.

Avni

Sep 21, 2023  on Shopify

Wigzo has been a great addition for our e-commerce business. It’s a powerful tool for remarketing campaigns such as automation, SMS marketing, email marketing, and WhatsApp marketing, enabling us to create targeted campaigns and automate our marketing efforts with ease. The automation feature of Wigzo is particularly impressive. It allows us to set up SMS, email or WA campaigns and even send personalized messages to our customers based on their location, behavior, and other factors. This has been a great way to connect with our customers and drive sales. Wigzo’s email marketing capability is another standout feature. It simplifies the process of creating and sending newsletters and promotional emails. The variety of templates and design options it offers has made our email marketing efforts more effective and visually appealing. Wigzo has not only automated our marketing efforts but also helped us reach our customers more effectively via their own preferred channel of communication and so we can connect with them better and develop long term relation which eventually converts to more business. Lastly, a special mention to Bhavya, our point of contact at Wigzo. His constant availability and assistance have been instrumental in running our marketing campaigns smoothly. Thank you, Bhavya, for your unwavering support!

Hidesign

Jun 28, 2023  on Shopify

Hidesign has achieved remarkable results with the help of Wigzo. By leveraging Wigzo's advanced features, Hidesign has witnessed impressive growth in conversion rates across various channels. Our onsite conversion rates have soared by an average of 16%, while email conversion rates have witnessed a remarkable 30% increase. The brand's conversion rates through SMS and WhatsApp have also seen a substantial boost of 28%. Moreover, Hidesign's overall business performance has flourished with Wigzo's assistance. We observed a notable rise of 30-35% in total orders, along with an 18% increase in repeat purchase rates. Notably, Hidesign has experienced an exponential expansion of its subscriber base, surging from 22,000 to an astounding 100,000 within just six months. Wigzo's contribution to Hidesign's revenue has been consistently impressive, ranging between 30% and 35% over the past six months, and this contribution has been progressively growing month by month. With Wigzo, Hidesign has found a reliable ally to maximize marketing potential and achieve exceptional business growth.

7-10.in

May 26, 2023  on Shopify

We just started on Wigzo on the 5th of April and have already seen a huge uplift in cart recovery. We are still exploring the tool but it has a lot to offer for a small brand like us ex. Exit Intent, magic Link, Email, and WhatsApp campaigns and to top it all off we have an amazing customer success manager, Dakshata who is resourceful, responsive, reliant, and ready to take up new challenges. Onwards and upwards!

House of Formals

Apr 21, 2023  on Shopify

Excellent solution for marketers. Smooth WhatsApp and Email onboarding. Lot more features than Klaviyo.

Leaf Studios

Oct 04, 2022  on Shopify

We use Wigzo for automation our remarketing efforts on website visitors and customers. Works like a charm

GIVA Jewellery

Aug 29, 2022  on Shopify

Wigzo is one of the best marketing automation software out there. The AI-powered and user-friendly platform automated our marketing campaigns to the right audience segment, resulting in a 55% increase in online orders, accelerated revenue growth, and boosted our subscriber base by 775%. The Wigzo team earns praise for walking us through the product in an engaging manner and addressing our concerns expeditiously. The crew offered 24/7 product support and helped us establish effective marketing strategies. A special shoutout to Shubham, Parth, and Pratik for helping us build our business!

The Maeva Store

Dec 29, 2020  on Shopify

It is a great pleasure working with Wigzo. The platform has a plethora of benefits to offer that adds value to the brand. They are very professional and quick with their plan execution. Aarti & the team are prompt with the replies and are always available to help at the time of need. We are definitely looking forward to a fruitful long-term partnership with Wigzo.

Smart Medical Buyer

Nov 11, 2020  on Shopify

Great experience overall! Lots of new features and a great support team to help us with our requirements.

Shop Urban Sass

Sep 23, 2020  on Shopify

True All in one marketing solution. I was able to launch email, sms, browser push, on-site marketing all through one App. The team treated me like an enterprise brand in helping me get things setup. The drag and drop builder that helps you setup quick automations so that you can generate sales on autopilot! Would highly recommend.

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