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Customer reviews: B2B:Wholesale Pricing Discount

Develop by GoodApps

Reviews (128)

Overall rating
4.7

What Merchants Think

The "B2B:Wholesale Pricing Discount" app has garnered mixed feedback from merchants. Many users appreciate the app's functionality and find it a valuable tool for managing wholesale operations. The app is praised for its user-friendly interface and helpful customer support. However, some merchants have experienced technical issues and limitations, which have affected their operations and overall satisfaction.

Key Strengths

  • Responsive and helpful customer support.
  • User-friendly interface and easy setup.
  • Effective management of wholesale pricing and discounts.
  • Offers features that competitively stand out among other apps.
  • Appreciated for being free, providing substantial features without cost.

Common Concerns

  • Technical glitches and bugs impacting functionality.
  • Costs exceeding perceived value for merchants with limited wholesale orders.
  • Support response times can be slow and not always resolve issues.
  • Lacks certain features such as bundle functions and layout customization.
  • Compatibility issues when uninstalling, specifically affecting checkout and product display.

Final Thoughts

The "B2B:Wholesale Pricing Discount" app is viewed as a fundamentally useful tool for wholesale businesses, especially due to its user-friendly interface and supportive customer service. While most merchants find it beneficial, ongoing technical issues and limitations should be addressed to improve overall merchant satisfaction and app performance. It remains a good option, particularly for those looking for a free solution, although it may not completely meet all business needs for every user.

merch.

Dec 23, 2024  on Shopify

I really enjoy this app, it does most of what I need it to. However, how my business operates, only 1/4th of my sales are made in a way where this app can be used, yet I'm charged based on the total number of orders my site gets. 75% of these orders are from one-time customers at an event and therefore aren't subject to the orders made by my wholesale customers. But each month I pay $199 despite only 30-40 monthly orders being subject to wholesale pricing. If there was a way to segment the orders filtered to the app that influences the monthly cost, then I will reinstall, but the cost for my business exceeds the return. Responsive customer service though!

AirTurbo

Oct 01, 2024  on Shopify

Decent app for being free, it barely does its job. I have encountered some problems with discounts (I used the app to create discounts related to the customer tag), in fact many times the discounts did not appear on my site, this caused some problems. I contacted support several times, and in addition to responding late and after many hours, they did not solve anything for me, they said to send a ticket to their technicians, but they never solved anything for me.

yuukoumarine

Oct 01, 2024  on Shopify

Functions are sufficient. It is a good app. However, there is one major issue that made me give up using it. I have more than 500 collections in my store, but the maximum of this app is 250. I would consider using it again if the maximum is increased.

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