Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.
Key Strengths
Highly efficient and responsive customer support that often resolves issues quickly.
Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.
Common Concerns
Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.
Final Thoughts
The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.
G2G Protein Bar
May 08, 2024
on
Shopify
This company makes some good apps and just as important they support their users with friendly and reliable support.
ABCO Workshops
Apr 26, 2024
on
Shopify
Excellent app, does exactly what it says on tin. Had a slight issue with the checkout which was solved very quickly by the support/tech team. Highly recommended
OLENS B2B
Apr 25, 2024
on
Shopify
Really want to recommend this app
because support is very very good.
definately app is also very good.
Estrielec
Apr 23, 2024
on
Shopify
I had some issues with the app configuration, but the team were able to solve all my problems! I think the app is worth it for people who wants to build a B2B store!
The only thing I think could be improve is to be able to create different tags with different payment terms. Right now, you can only have one customer tag that regroup all the payment terms.
Michael Jon Designs
Apr 04, 2024
on
Shopify
Best wholesale app and best team to work with.
KAATSU
Apr 03, 2024
on
Shopify
WPDB2B is exactly what we were looking for. Support is stellar and went above-and-beyond to accommodate our needs. Would highly recommend.
Lady Conceal
Apr 02, 2024
on
Shopify
Excellent customer service! I changed to a new theme in which the wholesale pricing was not displaying properly. I contacted support and Wholesale Helper integrated the wholesale app to our new theme within six hours. It now works beautifully!
This app is the perfect tool for integrating retail and wholesale into one Shopify store. We could not be more pleased with the outcome and their excellent customer service. Thank you!!!
Código 1530
Apr 01, 2024
on
Shopify
Great app with great support, highly recommended!
ChoKoLids
Mar 13, 2024
on
Shopify
First and foremost,
I would like to sincerely thank the team responsible for this app and the developers. We have been using this app for over 2 years now, and it has had a significant impact on our company's sales. After trying out numerous wholesale apps and testing them, this app had the most features, and it had many of the features we desired.
.
[1. Dedicated wholesale section / B2B, B2C combined store]
What stood out to me most was the ability to choose between two styles in this app, which I found only this app offered on Shopify. Originally, we utilized the B2B style, where all products on the existing collection page would immediately receive discounts upon logging in. However, during a major website overhaul, as the discount rates differed for retail and wholesale customers, we opted to switch to a dedicated wholesale section that only wholesale customers could see. The flexibility to switch styles was truly appreciated, as most wholesale apps do not offer this dual functionality.
.
[2. Features]
The app allows separate customer management, provides volume discounts, and issues coupons. The sign-up form is also customizable. It was incredibly convenient to have all related features available with just this one app, without the need for separate downloads.
.
[3. Prompt feedback and customer service]
The best aspect is the ability to call and inquire directly. Even when contacted via email, we received prompt responses and feedback. Recently, when an issue related to this app arose on our website, the manager and developer formed a team, engaged in an online meeting with me, quickly grasped the situation, and resolved the problem in real-time. Furthermore, they continuously followed up to ensure our website was functioning smoothly. I sincerely appreciate the swift customer service.
.
They made great efforts to accommodate our requests for various feature modifications and worked diligently to address them as quickly as possible. I am truly grateful.
Planet Rhinestone
Mar 06, 2024
on
Shopify
Have been using the wholesale app for a little over two years now. It certainly has made life a lot easier having a portal where customers can directly place wholesale orders.
Customer support has been great at assisting us when we run into any problems. They also found ways to make the app work for us even though we are using other apps that are not compatible with the wholesale app.
Blendsmiths
Jan 30, 2024
on
Shopify
We're really enjoying the wholesale discount app, it's completely change our entire operation, providing us with more freedom and less admin to concentrate on other things within the business.
It can be a little tricky to navigate to begin with, and there are particular nuances needed to be learn along the way but the customer service is EXCELLENT, making the experience a very positive one.
Recommend!
Carismo
Jan 24, 2024
on
Shopify
This team is beyond amazing! Had some very specific requests in terms of integrating their app into my store and they were able to accommodate expertly!
KYT Americas
Dec 07, 2023
on
Shopify
Very helpful in my time of need!
Mehak was kind enough to create a detailed video explanation and step by step on how to resolve our issue. Our problem was no fault of the app, rather the way we set it up.
Thank you, Mehak!