Overall, merchants have a positive view of the "Wholesale Pricing Discount B2B" app, praising its comprehensive functionality for managing wholesale pricing and discounts within Shopify. Many users appreciate the app's effectiveness in enhancing the user experience for wholesale customers. Merchants also highlight the app's robustness, mentioning its ability to support complex B2B scenarios with customizable options.
Key Strengths
Highly efficient and responsive customer support that often resolves issues quickly.
Comprehensive B2B functionality, with features supporting discount tiers, customer-specific pricing, and the differentiation between B2B and B2C users.
Ease of use and integration with existing Shopify stores, enhancing user experience without significant setup difficulties.
Ability to customize the app to align with business needs, including unique discount presentations and personalized setup options.
Common Concerns
Issues with app integration, particularly with heavily customized or existing themes, leading to functionality disruptions.
Concerns about additional costs for certain features, which some merchants felt should be included in the primary plan.
Occasional difficulties in setup, requiring support intervention, although generally resolved by their customer service team.
Confusion regarding the delineation of features across different pricing plans, particularly during trial periods.
Final Thoughts
The "Wholesale Pricing Discount B2B" app is well-regarded for its robust functionality and excellent customer service. While some merchants have faced integration and cost concerns, the app overall meets the diverse needs of wholesale businesses by effectively bridging B2B and B2C operations. Merchants recommend the app for businesses looking to enhance their Shopify store's wholesale capabilities, noting that any challenges were effectively addressed by the support team.
Exquisite Wool Traders
Jul 28, 2024
on
Shopify
Fantastic app, really helpful and quick service, even when in different timezones. The tech team was super helpful customising the app to our needs, which was done quickly and efficiently. Highly recommend. Gives you a great alternative when Shopify Plus is so expensive, this is just as good, if not better as it acts as a 'portal' for wholesale without a separate app or website and at a fraction of the price.
Grass Cash and Carry
Jul 25, 2024
on
Shopify
Amazing app does everything we needed and more, and the customer service is great they even helped with customisations.
Trident Collectables
Jul 24, 2024
on
Shopify
Absolutely fantastic. From the functionality to the communication of the support team, WPD is worth absolutely every cent.
Would give them 6 stars if it were possible!
Patrick Ireland
Jul 22, 2024
on
Shopify
We've been using Wholesale Pricing Discount B2B for a number of months now and it's been so wonderful for our trade customers. The WPD team have been really receptive to questions and have helped us make custom design tweaks that ensure the app is beautifully integrated into our store. Overall, we really recommend using this app and are really pleased with how it's working for our business.
3rd St Studio
Jul 11, 2024
on
Shopify
Wonderful
Customer service. Never left wondering when I will get a response. Has helped me elevate my store and the shopping experience for my wholesale customers.
SOZO
Jul 11, 2024
on
Shopify
So far, I am IMPRESSED. Customer service team for this app is VERY fast to respond to chat inquiries. In less than 12 hours since trying to set up their wholesale app, I've interacted with customer support and 3 different very helpful customer service reps. Each inquiry was answered accurately, and I've even had them start to do some custom pricing options that aren't built into the plugin for me. I installed and tried to configure about 5 total wholesale apps (I didn't even try SparkLayer, too pricey for me starting out getting into wholesale) and Wholesale Pricing Discount app has everything I need. Most impressively, is their dedicated standalone "Wholesale Catalog" functionality. This is so cool, and is a combo of a wholesale catalog, and a quick order catalog. All of the other options they allow you to configure I think should cover most peoples functionality needs. I am very happy I found this team of developers, as they really are on top of things and respond within minutes, sometimes only a few hours in the middle of the night here with me being in the U.S.
After testing several of the other alternatives, I feel like this app is worth every penny for the time and trouble it will save you testing out and installing other wholesale options that just feel like they weren't built with everything Wholesale Pricing Discount app has been built with. Time is money, and this app and its great team will save me a lot of headaches. I'm happy I found them and don't have to stress out about finding the perfect wholesale tool. I wanted to try to make it work with free plans available from other apps, but they just didnt cut it.
You can stop your search for the perfect Wholesale app, this one is it!
ENVE Composites USA
Jul 10, 2024
on
Shopify
We were looking for an app that could split off different customer pricing by customer tags as well as allow for additional discounts to be applied. The purpose of this was to allow for employee, industry, and marketing discounts to be able to show pricing at the PDP & PLP level. They could then shop at their appropriate price level based on specific customer tags, rather than using discount code needing to be distributed and applied.
The app does accomplish what we were looking to do, but the customer service level of Wholesale Pricing Discount B2B app also is pretty great -responses generally get back within 30 minutes and are helpful.
There are a few small limitations and I do wish there were a few features that could be implemented (for example one feature I'd love would be that you can have "hidden" products that show based on the customer tag, but its not a full product page like what you'd normally see).
All in all, this app accomplished a lot of the requirements that we were looking to achieve. I'd realistically give this a 4.5/5 if this was possible as it isn't perfect, but does a very good job. I've been happy with the overall app performance and service behind it.
Hidden Hollow Honey
Jul 10, 2024
on
Shopify
This app allows me to do several important tasks related to special pricing and discounts. Customer service is exceptional.
Tella Couture
Jul 09, 2024
on
Shopify
The app does exactly what I need it to do and the customer service is great!
Solmates Australia
Jul 07, 2024
on
Shopify
We recently implemented this app and it is great for our needs. During the set up process Abdullah and the support team have been incredibly helpful - very responsive, friendly and helpful. We would highly recommend.
Dental Plus USA
Jul 02, 2024
on
Shopify
This app is fantastic and perfect for our needs! We're able to tailor our customer experience for EVERY client with their Unique Individual Pricing feature. What's also great, is that the team is so easy to work with. We had a problem with one of our customers unable to see their unique pricing, and within 12 hours, Ahmed and his team had fixed the problem.
Highly recommend.
Makerlab Electronics
Jul 02, 2024
on
Shopify
problem solved right away thanks for the credit
Hommix UK
Jun 28, 2024
on
Shopify
Great support and extremely patient with our requests. Initially we were reluctant about upgrading the subscription for the extra features but with the support and functionality of the app, we're going to be upgrading for sure. Highly recommend it
AllTogetherEnterprises.com
Jun 27, 2024
on
Shopify
This App is everything it claims to be and much of the setup we could do ourselves. However, we received significant assistance is adapting the app to our needs and customizing our theme. The help was timely and professional. Without this app I don't know how we couldn't use Shopify for our B2B store.
UpCircle Beauty Europe Wholesale
Jun 25, 2024
on
Shopify
Great app that does what we need, but the support team are what makes it fantastic! Always go above & beyond.
East Imperial (NZ)
Jun 24, 2024
on
Shopify
App works well after a bit of setting up. Had a few issues and customisations that were quickly made / fixed with the help of the support team.
UK Arbortec Trade
Jun 20, 2024
on
Shopify
This is an advanced Shopify app that allows you to customize many B2B options in your store. We have been using this app for several years and we are happy with its options and support. Special thanks to Shana from the tech support team and she did a great job fixing all our store issues. Highly recommend this app to those looking for advanced B2B options.
Landlight Systems
Jun 13, 2024
on
Shopify
The app is perfect for our store! Very clearly displays the wholesale pricing and the B2B/B2C set-up works great. The support I have received in setting up WPD has been nothing short of excellent. They have happily accommodated all my customization requests and alterations (I am very picky). I would highly recommend using this app for all your online wholesale needs. I could not be happier!
SÜM SUPPLIES
Jun 12, 2024
on
Shopify
Very responsive group that will hop on a call to help you figure out any customizations or issues you may have.