Wholesale Bear ‑ Bulk Discount logo

Customer reviews: Wholesale Bear ‑ Bulk Discount

Reviews (56)

Overall rating
4.7

What Merchants Think

Merchants find "Wholesale Bear ‑ Bulk Discount" to be a user-friendly and efficient app that simplifies wholesale transactions. Many praise its ease of setup and the convenience it provides to both store owners and their wholesale clients. The customer support is frequently highlighted as responsive and helpful, though some experienced issues with pricing consistency that were not resolved to their satisfaction.

Key Strengths

  • Ease of setup and intuitive design.
  • Responsive and helpful customer support.
  • Effectively connects wholesale clients to store inventory.
  • Highly customizable to fit store needs.
  • Facilitates easy ordering for wholesale customers.

Common Concerns

  • Issues with pricing consistency and errors in order pricing.
  • Lack of proactive communication from support on unresolved issues.
  • Desire for more features, such as specific pricing rather than percentage discounts and a dedicated wholesale page.

Final Thoughts

Overall, "Wholesale Bear ‑ Bulk Discount" is well-received for its simplicity and customer service, making it a strong choice for businesses seeking an efficient wholesale solution. While generally reliable, some users experience technical issues that detract from its otherwise positive reputation.

MAYKKER

Apr 05, 2024  on Shopify

The system has served us for a long time with efficiency and ease. But then we started to look into details and we found that the system doesn't use our prices, but changes the prices on a non consistent way. Worked with their support team for 4 days and finally had to give up on them. No pro active communication, no plan of solving it, just the usual support answer saying we are working on it. Never got to talk to the people working on it but left with a front-end supporter with standard answers. Now we are left behind with cleaning up several months of orders with errors and no solution. Even during their testing they left behind several orders that we ourselves had to remove and cancel. Just stressfull to work with 2 stars for the months it worked but should be zero for the lack of support

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