7.9
Wonderment Post‑Purchase logo

Wonderment Post‑Purchase

Develop by Wonderment

$99-$349

/ Month

Create wonderful post-purchase experiences.

Proactive notifications
Stalled shipments alert
Shipping exceptions notifications
Problem orders detection
Fulfillment patterns analysis
Carrier performance insight
Complete journey tracking
Repeat customer engagement
75 Reviews
7.9

About Wonderment Post‑Purchase

Built by Wonderment

Email :

[email protected]

Address

6 Liberty Square, #2641, Boston, MA, 02109, US

Website Support Portal Privacy policy FAQ
Report Pundit: Custom Reports logo
(1,711 Reviews)
$9-$35 / Month
  • Free Plan Available
  • Verified
  • Sponsored

Build custom reports or premade ones and integrate with...

Introduction Video

Description

Wonderment Post-Purchase enables brands to communicate updates and deliver better experiences.

Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.

Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications. more
  • No More Shipping Blindspots
  • Prevent 'Where's My Order?'
  • Drive Repeat Customers

Pros

  • Quick identification of stalled shipments, shipping exceptions, and problem orders.
  • Ability to reveal patterns within fulfillment and carrier processes.
  • Ownership of the entire post-purchase journey with the use of proactive notifications.
  • Reduction of shipping blindspots.
  • Prevention of 'Where's My Order?' inquiries.
  • Potential to drive repeat customers.

Cons

  • The app's description and features are somewhat repetitive.
  • Lack of detailed information on integration with various carrier services.
  • Unclear pricing model in the provided description.
  • Limited user reviews and ratings provided to gauge real-world performance.

Top Helpful Reviews

View all reviews

Pendrell

Dec 12, 2023  on Shopify

Wonderment is now our go-to Shopify app, an absolute essential for any store. Thousands of shipments later, and we've yet to receive a single customer support ticket for order updates, thanks to Wonderment's proactive triggers. Special kudos to Sivan for going above and beyond during our integration. Her expertise ensured a seamless and tailored success. Wonderment's features, combined with Sivan's exceptional support, make it a five-star, must-have solution for any Shopify store!

Rejuvia

Dec 06, 2023  on Shopify

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light). Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!

For Wellness

Dec 05, 2023  on Shopify

Great app with comprehensive tracking page and flows to create a great customer experience. Team is amazing as well!

NBT Clothing

Oct 18, 2023  on Shopify

We love that we are now able to provide our customers with tracking details and updates following their purchase. Set up with Klaviyo was a simple and straightforward process. Additionally, our email flows have been highly effective in encouraging customers to place additional orders.

Popov Leather®

Oct 09, 2023  on Shopify

A really great way to provide transparency to customers while also reducing the amount of emails people send asking "where's my order??" Julie in particular was helpful in getting our theme looking great and the team is quite responsive. I love having the klaviyo integration which sends notifications to customers about their order's journey.

Every Man Jack

Oct 03, 2023  on Shopify

Big fan of the Wonderment team and the ease of using the app to power branded order tracking experiences. Really helpful for both our team and our customers.

More App like this

Notifications by Modd Apps logo
(49 Reviews)
$5-$100 / Month
  • 7 Days Free Trial

Send messages to anyone, anywhere, anytime

StatusPro ‑ Order Status logo
(29 Reviews)
$9-$99 / Month
  • 14 Days Free Trial

Simplify order management with your own custom order statuses....

Tracktor Order Tracking logo
(738 Reviews)
$8.99-$99 / Month
  • Free Plan Available

Track order lookup, add custom order statuses, and more!

Track123 Order Tracking 3D logo
(2,778 Reviews)
$9-$399 / Month
  • Free Plan Available
  • Verified

Custom order tracker to build great order lookup experience...