WhatsRoute

Develop by Shopify

Free plan available

Enhance communication with customizable WhatsApp chat button and efficient inquiry routing.

About WhatsRoute

Launched Jan 25, 2026

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Route WhatsApp chats to multiple agents instantly. Add a custom storefront button for easy support.

WhatsRoute allows merchants to add a customizable WhatsApp chat button to their online store, enabling direct communication with customers. The app routes incoming chat requests to multiple support agents based on configured weight settings, helping distribute inquiries efficiently across your team. You can customize the button’s appearance to match your store’s theme, including colors, size, and pre-filled message templates. The dashboard provides analytics on total button clicks.

Route WhatsApp inquiries to different support agents using weighted distribution
Personalize button styles, colors, and pre-filled messages to match your theme
Track click analytics per agent to monitor team performance and chat volume.