Reviews: Ctx: WhatsApp Chat + Marketing

Customer reviews: Ctx: WhatsApp Chat + Marketing

Reviews (277)

Overall rating

4.9

5

47
4

1
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2
1

What Merchants Think

The "Ctx: WhatsApp Chat + Marketing" app has garnered positive reviews from merchants who appreciate its seamless integration, user-friendly design, and robust functionality. Many users highlight the app's effectiveness in enhancing customer engagement and streamlining order processes, particularly for e-commerce platforms. The customer support team receives widespread acclaim for their promptness and helpfulness, greatly contributing to the app's positive reception.

Key Strengths

Exceptional customer support: quick, knowledgeable, and responsive to inquiries.
Effective automation features: includes abandoned cart recovery, order confirmations, and more.
User-friendly interface: easy to set up and navigate.
Seamless integration with e-commerce platforms, particularly Shopify.
Cost-effective compared to other similar apps on the market.
Ability to enhance messages with images and buttons, boosting engagement.
Comprehensive analytics for improving marketing strategies.

Common Concerns

Occasional integration challenges with third-party checkouts.
Initial difficulties with new features, though usually resolved by support.
Some users mentioned the need for consistent support, especially during transition to paid services.

Final Thoughts

Overall, "Ctx: WhatsApp Chat + Marketing" is a highly recommended tool for businesses seeking to enhance their customer communication and marketing efforts via WhatsApp. Its combination of advanced features, user-friendly interface, and robust customer support makes it a valuable asset for merchants looking to boost sales and streamline operations effectively.

Take Back America

Apr 10, 2024 on Shopify

I came across this App, when I was searching another app on Shopify store. I have downloaded this app and started using. So far, my experience about this App is amazing. The support teams are so dedicated to help. If I talk about App features, I have got 30 days free trial and it's helped me a lot to start WhatsApp marketing and grow business.

Navkar Telecome

Apr 06, 2024 on Shopify

I Used it from last 3 month very nice app and support is very good

NamaskaraGuru

Mar 27, 2024 on Shopify

Exceptional app for using whatsapp marketing for your business and the support provided by the team is quick and problem solving, Great Job, Loved It!!

Raga Ragini Store

Mar 17, 2024 on Shopify

The support team is very good and are ready to support even during weekends. They are knowledgeable and provide very quick resolutions to all issues. Definitely would recommend this app.

Paticascr58

Feb 03, 2024 on Shopify

EXCELLENT WORK, NO MATTER WHAT LANGUAGE YOU SPEAK, THEY WILL FIND A WAY TO UNDERSTAND YOU, JASOLIYA THANK YOU FOR YOUR TIME, YOU ARE VERY KIND AND YOU HAVE SOLVED EVERYTHING EXCELENTE EL TRABAJO, NO IMPORTA EL IDIOMA QUE HABLES, ELLOS BUSCARAN LA MANERA DE ENTENDERTE, JASOLIYA GRACIAS POR TU TIEMPO, ERES MUY AMABLE Y TODO LO HAS SOLUCIONADO

Helios Red Therapy

Jan 06, 2024 on Shopify

The automatic abandoned cart whatsapp function is GOLD! Super good function to recover abandoned carts and deliver direct & superb service to your customers. Also the support in this app is great. Thanks guys at CTX!

Liv247 The Grocer

Dec 23, 2023 on Shopify

I recently had the pleasure of utilizing ctx whatsapp chat and abandoned services for our website and was thoroughly impressed with the outstanding level of service I received. From start to finish, the experience was seamless and exceeded my expectations in every way.