Reviews: SH: WhatsApp Chat & Abandoned

Customer reviews: SH: WhatsApp Chat & Abandoned

Reviews (118)

Overall rating

4.8

5

17
4
3
2
1

1

What Merchants Think

Overall, merchants find "SH: WhatsApp Chat & Abandoned" to be a valuable and versatile tool, praised for its customization options, effective abandoned cart recovery feature, and the quality of customer support. While the app has faced concerns regarding unclear pricing and unexpected charges for some users, many merchants still recommend the app for its functionality and responsive support team.

Key Strengths

Effective abandoned cart recovery feature through WhatsApp.
Highly customizable, allows integration with brand aesthetics.
Excellent customer support, responsive and helpful.
Easy to set up and use.
Offers substantial features even in the free version.

Common Concerns

Instances of hidden costs and unexpected charges.
Some confusion regarding the app's free status versus actual billing.
Lack of clear communication regarding pricing and subscription requirements.

Final Thoughts

While "SH: WhatsApp Chat & Abandoned" provides several valuable features that effectively aid in recovering lost sales and enhancing customer engagement, users should be cautious about potential hidden costs. Clearer communication from the developers regarding pricing could significantly improve the app's reception. Overall, it is a recommended tool for those looking to capitalize on WhatsApp's capabilities to enhance business operations.

Vapo

Feb 02, 2025 on Shopify

House of Maryam

Jan 18, 2025 on Shopify

A big thanks to Kets for his incredible help with customization—such great support! The app is free, which is unbelievable for the value it provides. Best app out there with tons of inbuilt customization features. Highly recommended!

Piso Maestro

Oct 01, 2024 on Shopify

Gratis BBB el mejor que encontré

Kimberl

Jul 20, 2024 on Shopify

Assistenza super disponibile. Consiglio a tutti di provare questa app

ALECRIM.lab

Jul 04, 2024 on Shopify

Hi, I am not using the app, how can I delete all the data in my site? Can you do it for me, please?

Idunn

Jul 02, 2024 on Shopify

Gracias a Flavio, y su buena disposición me aclaro varias dudas que tenia frente a la app

La Casa del Canvas

Jun 20, 2024 on Shopify

Ryan mi ha spiegato bene come risolvere dei problemi.

Oceanus Accessories

Jun 19, 2024 on Shopify

I think it is a nice app to add whatsapp contact badge with matching my own brand image, I understand it would lot of limitation to do that, but I think it already doing good. ps. CS is helpful and quick respond, totally recommended.

Punjabi Adda

Jun 19, 2024 on Shopify

Ryan helped me alot in setup and handle my queries efficiently....Really liked the app

Ship Shop

May 17, 2024 on Shopify

The WhatsApp Abandoned Cart feature is a game-changer! It helps us recover lost sales using WhatsApp. Simple and effective!

Magda Store

Apr 27, 2024 on Shopify

Just installed Sweethelp and it was super easy. Started working right away. Love it!

LeoBra Mart

Apr 22, 2024 on Shopify

Quick service, solved my issue in matter of seconds. Great service.

SoloPelosi

Apr 16, 2024 on Shopify

App molto semplice da configurare. Inoltre l'assistenza cliente è sempre disponibile e molto competente. Consiglio questa app.

Création Orientale

Mar 31, 2024 on Shopify

Super application très efficace, le support est très réactif et professionnel Je recommande sans hésiter si vous voulez augmenter votre ROI et récupérer vos paniers abandonnées

YEM Kitabevi

Jan 31, 2024 on Shopify

This app is a complete SCAM. They say it's free, but the inactive app charged me 297 USD!!!. Do you know why I paid this? 0 conversions!!! I want a refund due to this non-transparent behavior. Hidden costs are extremely annoying!!! "I choose 5 star for my comment to be seen on top""

Home Geek

Dec 26, 2023 on Shopify

the app says its free, they dont show charges anywhere, after using it for some time, my shopify bill shows a huge bill of $140 just for this app. I spoke with developer of this app, even they wont help me to solve this. I wont use this app ever again due to misrepresentation. they say its free but then you are charged a very huge amount of bill. Update, they solved the issue for me and now i am satisfied with the customer service.

PRETTY UR PARTY

Dec 13, 2023 on Shopify

Hello. It was great to have a chat with Victor and solve our issues,. highly recommend this app.