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Customer reviews: CK: WhatsApp Chat & Abandoned

Develop by Carthike

Reviews (230)

Overall rating
4.9

What Merchants Think

Overall, merchants are highly satisfied with "CK: WhatsApp Chat & Abandoned." They appreciate its ease of use, robust features, and outstanding customer support. Many users have found the app to be a game-changer in terms of improving customer communication and recovering abandoned cart sales.

Key Strengths

  • User-friendly interface and easy setup process
  • Excellent and quick customer support
  • Effective in recovering abandoned cart sales
  • Seamless integration with WhatsApp
  • Insightful analytics for better understanding customer behavior
  • Highly customizable options

Common Concerns

  • Occasional issues with the WhatsApp integration leading to browser instead of app on mobile
  • Concerns about unexpected fees and pricing structure for some users

Final Thoughts

"CK: WhatsApp Chat & Abandoned" is widely appreciated for its intuitive design and supportive team, making it a valuable tool for enhancing customer engagement and boosting sales. Despite minor integration issues and billing concerns, the app is generally well-regarded and recommended by merchants.

Jungle Aquatics Pet Superstore

Oct 29, 2024  on Shopify

Discovering this app has been a delightful experience and truly a game changer. The support provided by David was outstanding. We explored various WhatsApp apps for our store, tried a few, and can confidently recommend CK. It's incredibly user-friendly, easy to navigate, and facilitates clear communication—it simply works! You won't regret choosing it. Kudos to the entire team for their excellent work!

Hunt & Customize

Oct 23, 2024  on Shopify

I recently had the pleasure of using CK: WhatsApp Chat & Abandoned, and I can't say enough about the outstanding service! From the moment I reached out, the response time was impressively quick, and the support team was incredibly helpful. The integration with WhatsApp made communication seamless, allowing me to connect with representatives easily. They were not only knowledgeable but also genuinely attentive to my needs. I felt valued as a customer, which is often hard to find these days. The abandoned cart feature is a game changer! It significantly improved my sales process, allowing me to recover potential lost sales with ease. The analytics provided are insightful, helping me understand customer behavior better. Overall, CK has exceeded my expectations in every way. I highly recommend their service to anyone looking to enhance their customer engagement and drive conversions. Fantastic work, CK! Keep it up!

MOLA VARIEDADES

Oct 20, 2024  on Shopify

Muy recomendable la aplicación, fácil de implementar y muy bien pensada El apoyo es realmente muy bueno, necesite ayuda y en minutos tuve respuestas y soluciones Muchas gracias

Lourve Collection

Oct 08, 2024  on Shopify

Flat Roofing Systems

Sep 19, 2024  on Shopify

We found this app incredibly easy to set up and use. The live chat support has been prompt and extremely helpful throughout

Dubai 777

Sep 06, 2024  on Shopify

Allinone Trade GmbH

Sep 04, 2024  on Shopify

The app is underated, more people should know about it. Even the free plan is too good to be true.

Socio

Aug 14, 2024  on Shopify

Great customer service, And the whatsapp api with the team inbox is nice too (:

pantynova

Aug 07, 2024  on Shopify

This app has completely revolutionized our CRM and boosted our cart recovery rate significantly. We can't imagine operating without it anymore! Plus, the support team is quick and efficient whenever we need help. I've already recommended it to other Shopify store owners!

Pawsy

Aug 05, 2024  on Shopify

Very great app, Great support from Vinodh, on both my stores, He responded very quick and helped me apply, submit and get approved by whatsapp. App works great and the ROI on the cost is amazing. Highly recommended. I've tried a ton of other whatsapp apps, all are a headache compared to this.

Move Toy

Jul 24, 2024  on Shopify

The team is absolutaly amazing. Live chat guy is help and fixed my own issues even if it's my own liquid code. That was very kind and thankfull. Thank you so much!

Vitalio SA

Jun 30, 2024  on Shopify

Amazing support and help from Sivaram. Thank you so much, you got a loyal customer now. App works great

Luna

Jun 12, 2024  on Shopify

An excellent application and I am very satisfied with the number of purchases I receive thanks to it (mainly thanks to the automations). Thanks for this and amazing service.

MONDO

Jun 12, 2024  on Shopify

amazing

Berlin Bike

Jun 10, 2024  on Shopify

We love their support, thank you so much for fast and perfect help.

Cartalogue

Apr 25, 2024  on Shopify

I can't recommend this app enough! It has made adding a WhatsApp chat button and support widget to my website so easy and hassle-free. The interface is user-friendly, and I had it up and running in minutes. But what really sets this app apart is the exceptional support. Whenever I had a question or needed assistance, their team was quick to respond and incredibly helpful. Their support is truly the best out there! If you're looking to enhance your customer support with WhatsApp, this app is a must-have. 5 stars all the way!

Sharagan

Apr 24, 2024  on Shopify

very good app !love it

I Love Dress

Apr 12, 2024  on Shopify

ottima app

Weebot

Apr 08, 2024  on Shopify

Great app and great team. Respond very quick to help me install the apllication on my website. Thank you very much !

BlasterChile

Apr 05, 2024  on Shopify

Muy buena aplicación para recuperar carritos abandonados, no entendia muy bien como configurarlo pero el soporte al clientes es muy eficiente y rápido para responder!! Me encanta la aplicación

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