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Customer reviews: CK: WhatsApp Chat & Abandoned

Develop by Carthike

Reviews (405)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with "CK: WhatsApp Chat & Abandoned." They appreciate its ease of use, robust features, and outstanding customer support. Many users have found the app to be a game-changer in terms of improving customer communication and recovering abandoned cart sales.

Key Strengths

  • User-friendly interface and easy setup process
  • Excellent and quick customer support
  • Effective in recovering abandoned cart sales
  • Seamless integration with WhatsApp
  • Insightful analytics for better understanding customer behavior
  • Highly customizable options

Common Concerns

  • Occasional issues with the WhatsApp integration leading to browser instead of app on mobile
  • Concerns about unexpected fees and pricing structure for some users

Final Thoughts

"CK: WhatsApp Chat & Abandoned" is widely appreciated for its intuitive design and supportive team, making it a valuable tool for enhancing customer engagement and boosting sales. Despite minor integration issues and billing concerns, the app is generally well-regarded and recommended by merchants.

Agustin Fernandez BEAUTY

Feb 28, 2025  on Shopify

Estou extremamente satisfeito com o aplicativo de disparo de WhatsApp para ecommerce! Ele tem se mostrado uma ferramenta essencial para aumentar a conversão de vendas na minha loja online. A facilidade de comunicação com os clientes, por meio de mensagens rápidas e personalizadas, resultou em um aumento significativo nas vendas, o que fez toda a diferença no desempenho do meu negócio. Outro ponto que merece destaque é a flexibilidade do aplicativo. A possibilidade de editar e personalizar as mensagens a qualquer momento permite que eu ajuste as comunicações de acordo com as necessidades do meu negócio ou com as promoções que estou realizando, sem qualquer complicação. Além disso, o suporte técnico é simplesmente impecável! Sempre que precisei de ajuda, a equipe foi super ágil e resolveu qualquer problema de forma rápida e eficaz. Isso me dá muita confiança para continuar utilizando a plataforma sem preocupação. Sem dúvida, recomendo este aplicativo para qualquer ecommerce que queira otimizar suas vendas e melhorar a experiência de compra do cliente através do WhatsApp.

CV Directo

Feb 27, 2025  on Shopify

Me encanta esta App, el soporte es bueno y rápido, relamente me ha ayudado a incrementar mis ventas. ¡Saludos desde México! Translate: I love this application, the support is good and fast, it has really helped me increase my sales. Greetings from Mexico!

Akshay Gems

Feb 26, 2025  on Shopify

quick support .

Top Gold Shop

Feb 25, 2025  on Shopify

good

Master Holder

Feb 21, 2025  on Shopify

Great app to work with. very fast response on the support chat.

أنواع الحذاء

Feb 18, 2025  on Shopify

After trying many app related to the WhatsApp service I say it with all honesty, this is the best app without a doubt The customer service is very excellent, and they help meet all the needs related to messages for the store and points of sale with all professionalism and speed. Thank you for your efforts I highly recommend your application I wish you continued success

Amoud Bakery

Feb 14, 2025  on Shopify

Great app, and great customer service! Team is really fast to onboard, solve issues and even deliver new solutions if needed! Vinod is very quick and good to sort the issues.

Mahakaal Prasad

Feb 14, 2025  on Shopify

Great experience and good support. Thanks Vinodh :)

Kinsely & Sky

Feb 01, 2025  on Shopify

The fastest customer support I have ever seen. Great job by the team and the app works very well.

Indidha

Jan 03, 2025  on Shopify

This is an excellent app. If you are looking for a no-nonsense app with all the features, and most importantly, it's highly intuitive and easy to use, you can rely on it. To make life further easier, customer support is top-notch.

Jewel Palace

Jan 02, 2025  on Shopify

Great Customer Service. Quick response and helpful app.

Oppa Store

Dec 15, 2024  on Shopify

Great app, and great customer service! Once setup, it "just works" and recovers revenue silently in the background. Team is really fast to onboard, solve issues and even deliver new solutions if needed!

The Friendly Turtle

Dec 09, 2024  on Shopify

The app is amazing, and the team is incredibly helpful! They resolve issues quickly and go above and beyond to assist. A special shoutout to Vinodh—an absolute problem-solver and a true professional!

SonrieTee - Tienda Online de Camisetas Personalizadas y Productos con Enfoque Ecológico y/o Sostenible

Nov 23, 2024  on Shopify

de momento todo genial. Y el soporte ha sido muy rápido y lo más importante resolvió mi duda al instante. Gracias.

women's fashion mart

Nov 05, 2024  on Shopify

use full

Aquarium Products India

Oct 31, 2024  on Shopify

Thank you vinodh for your great and quick help as these help us to run our business smoothly.

Tiendas Casio TITEC

Oct 29, 2024  on Shopify

El soporte fue excelente y el manejo dela aplicación es sencillo, rapido y muy funcional

Jungle Aquatics Pet Superstore

Oct 29, 2024  on Shopify

Discovering this app has been a delightful experience and truly a game changer. The support provided by David was outstanding. We explored various WhatsApp apps for our store, tried a few, and can confidently recommend CK. It's incredibly user-friendly, easy to navigate, and facilitates clear communication—it simply works! You won't regret choosing it. Kudos to the entire team for their excellent work!

Hunt & Customize

Oct 23, 2024  on Shopify

I recently had the pleasure of using CK: WhatsApp Chat & Abandoned, and I can't say enough about the outstanding service! From the moment I reached out, the response time was impressively quick, and the support team was incredibly helpful. The integration with WhatsApp made communication seamless, allowing me to connect with representatives easily. They were not only knowledgeable but also genuinely attentive to my needs. I felt valued as a customer, which is often hard to find these days. The abandoned cart feature is a game changer! It significantly improved my sales process, allowing me to recover potential lost sales with ease. The analytics provided are insightful, helping me understand customer behavior better. Overall, CK has exceeded my expectations in every way. I highly recommend their service to anyone looking to enhance their customer engagement and drive conversions. Fantastic work, CK! Keep it up!

MOLA VARIEDADES

Oct 20, 2024  on Shopify

Muy recomendable la aplicación, fácil de implementar y muy bien pensada El apoyo es realmente muy bueno, necesite ayuda y en minutos tuve respuestas y soluciones Muchas gracias

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