Reviews: CK: WhatsApp Chat & Abandoned

Customer reviews: CK: WhatsApp Chat & Abandoned

Reviews (380)

Overall rating

4.9

5

34
4

1
3
2
1

1

What Merchants Think

Overall, merchants are highly satisfied with "CK: WhatsApp Chat & Abandoned." They appreciate its ease of use, robust features, and outstanding customer support. Many users have found the app to be a game-changer in terms of improving customer communication and recovering abandoned cart sales.

Key Strengths

User-friendly interface and easy setup process
Excellent and quick customer support
Effective in recovering abandoned cart sales
Seamless integration with WhatsApp
Insightful analytics for better understanding customer behavior
Highly customizable options

Common Concerns

Occasional issues with the WhatsApp integration leading to browser instead of app on mobile
Concerns about unexpected fees and pricing structure for some users

Final Thoughts

"CK: WhatsApp Chat & Abandoned" is widely appreciated for its intuitive design and supportive team, making it a valuable tool for enhancing customer engagement and boosting sales. Despite minor integration issues and billing concerns, the app is generally well-regarded and recommended by merchants.

Vitalio SA

Jun 30, 2024 on Shopify

Amazing support and help from Sivaram. Thank you so much, you got a loyal customer now. App works great

Luna

Jun 12, 2024 on Shopify

An excellent application and I am very satisfied with the number of purchases I receive thanks to it (mainly thanks to the automations). Thanks for this and amazing service.

MONDO

Jun 12, 2024 on Shopify

amazing

Berlin Bike

Jun 10, 2024 on Shopify

We love their support, thank you so much for fast and perfect help.

Cartalogue

Apr 25, 2024 on Shopify

I can't recommend this app enough! It has made adding a WhatsApp chat button and support widget to my website so easy and hassle-free. The interface is user-friendly, and I had it up and running in minutes. But what really sets this app apart is the exceptional support. Whenever I had a question or needed assistance, their team was quick to respond and incredibly helpful. Their support is truly the best out there! If you're looking to enhance your customer support with WhatsApp, this app is a must-have. 5 stars all the way!

Sharagan

Apr 24, 2024 on Shopify

very good app !love it

I Love Dress

Apr 12, 2024 on Shopify

ottima app

Weebot

Apr 08, 2024 on Shopify

Great app and great team. Respond very quick to help me install the apllication on my website. Thank you very much !

BlasterChile

Apr 05, 2024 on Shopify

Muy buena aplicación para recuperar carritos abandonados, no entendia muy bien como configurarlo pero el soporte al clientes es muy eficiente y rápido para responder!! Me encanta la aplicación

songaras

Mar 29, 2024 on Shopify

its wonderfull app and very fast & professional customer support from Vinodh. thank you

THE CLUB MX

Mar 20, 2024 on Shopify

Excelente servicio, y muy buena aplicacion me sirvio de mucha ayuda para poder contactarme con mis clientes mediante whatsappp

BazarKom

Feb 02, 2024 on Shopify

I tried a couple of applications, but never found such amazing and super-fast customer service. Thats beside the user-friendly app. I am truly happy to have found this app.

LABOTHECAIRE

Jan 25, 2024 on Shopify

Wonderful app, Wonderful customer care! I am truly happy to have found this app, made retargeting and chatting with abandoned cart customer so much easier. We are also able to customize who can opt for COD and who can't! The customizations available are insane and Vinodh was SUPER helpful and patient! Thank you so much Vinodh!! Highly recommend this app!!!

IZAAK AZANEI

Jan 17, 2024 on Shopify

The support provided by the team is awesome. Very good app for the website