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Customer reviews: Whatomation‑Order Notification

Develop by Shopify
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Reviews (82)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Whatomation‑Order Notification," praising its effectiveness in streamlining communication through real-time WhatsApp updates. Many note it significantly enhances customer trust and satisfaction by reducing post-order confusion. The app is often described as easy to set up and use, with robust support that ensures a smooth experience. Despite these positives, a few users mention issues with unofficial API use and occasional technical difficulties.

Key Strengths

  • Seamless integration and easy setup
  • Instant, reliable WhatsApp order notifications
  • Strong customer support, with special mentions of supportive team members like Mr. Kamran
  • Enhances customer engagement and reduces support queries
  • Cost-effective solution for order notifications
  • Effective in reducing order return rates

Common Concerns

  • Some reports of using unofficial API leading to blocked WhatsApp numbers
  • Technical bugs affecting order processes and tracking
  • Lack of developer responsiveness for some technical issues

Final Thoughts

Overall, "Whatomation‑Order Notification" is a highly regarded app that effectively enhances communication between Shopify merchants and their customers through WhatsApp. It is praised for its ease of use, powerful automation, and responsive support team. While it encounters occasional technical issues, its strengths in improving order management and reducing customer service queries make it a valuable tool for merchants seeking to streamline their operations.

Asad Autos

Aug 07, 2025  on Shopify

We Have Used This App Since 1 Year So Very Good Service & Also Prices Reasonable

Roots Natural

Aug 06, 2025  on Shopify

Excellent WhatsApp messaging and IVR services! The support team is highly responsive and always ready to help. Smooth, reliable, and budget-friendly packages make them the best choice for any business !

INSEAD

Aug 06, 2025  on Shopify

Good app for WhatsApp notifications. Fast and helpful support.

Hazari Impex

Aug 05, 2025  on Shopify

Wounder full application for online order conformations 100% recommended !!

shesole.pk

Aug 05, 2025  on Shopify

Great app for sending order updates via WhatsApp. Easy to use and the support team is very helpful. Highly recommended!

Dr Ibrahim Herbalist

Aug 01, 2025  on Shopify

Excellent Services and Supportive Team

Galoir

Jul 31, 2025  on Shopify

Very Good Experiece

Velour

Jul 30, 2025  on Shopify

best app for confirmation of orders, my return rate has been reduced by a lot.

Malik online store

Jul 29, 2025  on Shopify

Must-Have WhatsApp App for Every Store! We've been using this all-in-one WhatsApp solution for a while now, and it has completely transformed the way we communicate with our customers. Real-time order alerts and abandoned cart recovery messages are sent automatically, which saves us so much manual effort.

Zoom Mart

Jul 29, 2025  on Shopify

This app works perfectly for sending WhatsApp order notifications to customers — fast, reliable, and super easy to set up. The support team is very responsive and helpful. Highly recommended for any store looking to improve customer communication!

Bloon | Dressing Little Dreams

Jul 28, 2025  on Shopify

Very productive App for Orders confirmations and Marketing

Suntex Women's Wear

Jul 28, 2025  on Shopify

Very useful app! Sends order updates to customers on WhatsApp instantly. Great support by Mr. Kamran.

TALEC | Shop Dill Khol K

Jul 28, 2025  on Shopify

Great app! It helps us send instant WhatsApp order notifications to our customers, improving communication and reducing missed updates. Easy to use and reliable. The support team, especially Mr. Kamran, is very responsive and helpful. Highly recommended!

swadeshsouq.com

Jul 28, 2025  on Shopify

Excellent app for small business owners, where order notification and customer interactions are required, rather than going for whatsapp API and spend money on things which we really dont' want, this is the best app to use

Hakeem Musa

Jul 26, 2025  on Shopify

I absolutely love how this app handles order confirmations! As soon as I place an order, I receive a quick confirmation message that reassures me everything is on track. It’s such a simple feature, but it makes a huge difference in customer experience. Not only is the confirmation immediate, but it’s also clear and concise, with all the details I need—like order number, items, and estimated delivery time—right there in the message. It really adds an extra layer of transparency and trust.

MiStore.pk

Jul 26, 2025  on Shopify

customer service is Good special thanks to Kamran Jalali for his outstanding support. He helped me a lot throughout the process.

Kaanthaa

Jul 25, 2025  on Shopify

very helpful team and an excellent app. this literally has made things very easy for us

Aeronore

Jul 25, 2025  on Shopify

Great app! Easy to set up and very useful for sending order updates via WhatsApp. The support team is helpful and responsive. Highly recommended!

SKU

Jul 24, 2025  on Shopify

APP muy rápida, muy fácil de configurar y precio económico, múltiples funciones y planes para la necesidad de cada tienda, atención al cliente eficiente y rápida, muchas gracias H3 Excelente herramienta.

Denim Leftover

Jul 24, 2025  on Shopify

Customer support is great, overall WhatsApp messaging experience is also good.

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