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Customer reviews: Webtex Product Reviews

Develop by Webtex

Reviews (44)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate "Webtex Product Reviews" for its seamless integration and ease of use. It provides essential features that aid in showcasing customer reviews effectively, which in turn enhances store credibility and trust. The app is frequently praised for its intuitive interface and rich customization options that align well with brand aesthetics. Users have expressed notable satisfaction with the app's overall performance and exceptional customer support.

Key Strengths

  • User-friendly and easy to install and manage
  • Strong customer support noted for responsiveness and helpfulness
  • Comprehensive customization options for reviews and email templates
  • Multi-language support and automated email capabilities
  • Detailed analytics and reporting features

Common Concerns

  • Email quota limitations that require contacting support
  • Initial glitches during setup, which were quickly resolved by support

Final Thoughts

"Webtex Product Reviews" is well-regarded as a powerful and user-friendly tool for integrating customer reviews on Shopify stores. With its feature-rich offerings and outstanding customer service, it is a valuable addition for enhancing credibility and customer engagement. Merchants highly recommend it for its efficiency and adaptability, making it a top choice among review apps, especially given that it's free.

UnKaumanDesigns

Apr 10, 2025  on Shopify

I was having an issue with the app that I couldn't figure out. I requested help with the issue and the response (so quick in responding) I received was outstanding. Webtex was so helpful and understanding of my limited experience with such things. They were able to get in and fix my issue (I didn't have a button turned off...ugh). The team found it, easy peasy! I highly recommend getting this app. If you have any issues as I did, they are there to help! Thank you.

Happy Horizons

Mar 25, 2025  on Shopify

I've only just started using Webtex, but it seems to work very well - straightforward to get working, does everything I expected, has lots of ways to customize... plus its free! Normally I would use a product for a bit longer before posting a review, but what makes me confident that it deserves 5 stars is the amazing customer service! I had a question about it, and the response was super quick and warm - they genuinely seemed to want to help as best as they could.

Nanddiz

Mar 15, 2025  on Shopify

This app amazing with its free beautiful features and it would be more sweatibale if could go to 1k or 2k accepted reviews per month but overall it's awesome.

The Bloomin Bog Water Gardens

Feb 11, 2025  on Shopify

I did a lot of research before deciding to go with Webtex Product Reviews. I love that it's free, of course! There are some great features, all of which are customizable. My shopify theme does not support Shopify 2.0, so I couldn't get the stars and review widgets to work with a simple "click" in my product template. Vitali at Webtex went above and beyond to go into my liquid templates and manually code in the widgets. Thank you so very much!

Serenity Circle

Jan 26, 2025  on Shopify

Webtex Product Reviews has been an excellent addition to our Shopify store. It’s a simple yet powerful tool that lets us showcase customer reviews, which has significantly boosted our credibility and sales.

LILIXIR

Jan 17, 2025  on Shopify

Great app, love it! Very user friendly, easy to install and the customer care is quick and useful. Love the multilanguage support and automated emails, plus it doesn't slow down your product page. Strongly recommend!

Noor - vzorky parfémov

Jan 12, 2025  on Shopify

Great app easy to use, e-mail automation is a really nice feature and the e-mails are easily customizable.

WHITE TURTLE BEAUTY

Dec 25, 2024  on Shopify

Excellent review app, easy to set up and customize. It has many features you could only find on paid apps, such as fully customized customer emails, what items to include for reviews, and more. We had lots of questions during testing and implementation during the Christmas holidays, including asking for some changes to suit our brand, and the support team (kudos to Vitali!) was immediately available to help. Superb customer service and robust, high quality app. We are happy to have found Webtex!

Nomica Living

Dec 03, 2024  on Shopify

We’ve been thoroughly impressed with the Webtex Product Reviews app. The clean and intuitive layout makes it simple to use, both for setting up and managing reviews. The interface is thoughtfully designed, ensuring a seamless experience for our team and customers alike. It’s rare to find an app that combines ease of use with such a polished presentation. The standout feature for us has been the customisation options, allowing us to tailor the review display to match our brand perfectly. Additionally, the detailed analytics provided give us invaluable insights into customer feedback and trends. The customer service team has been exceptional, always quick to assist and highly knowledgeable. Their personalised support has made integrating the app into our store effortless. We’ve tried several review apps in the past, but Webtex truly stands out. It’s reliable, user-friendly, and has significantly enhanced the trust and engagement on our store. Highly recommended for any Shopify merchant looking to showcase genuine customer feedback with style and efficiency.

Guineapet

Nov 30, 2024  on Shopify

A great solution for your reviews. The app is easy to manage and has good design and functions. Customer service is quick to reply and helpful. We recommend.

Kool Keys Cables

Oct 16, 2024  on Shopify

For a free product, this is great. Works well, with good back end reporting and features. No complaints.

Keoma Kindl

Oct 06, 2024  on Shopify

Very happy with this app: Reviews are easy to manage and overall the app is well designed. It's free yet has all the features I need, without locking them behind a paywall, such as multi-language support, automatic review request e-mails and customer images. Support was quick to answer and very helpful. 5/5 keep doing what you're doing! :) PS: The dino is very cute.

Mira Herbals Inc / Raw Maraby

Sep 19, 2024  on Shopify

We have had a good experience so far! The only downside is the email quota; we have to contact support whenever we hit the limit. Regardless, we still gave it 5 stars, the app is great and has one of the best support, plus it is completely free!

deTranquil

Aug 10, 2024  on Shopify

The app is neutral, just installed it, so won’t complain much about it. But maybe later on the future I’ll come back to rewrite my statement, who knows.

Intimaffären.se

Jul 17, 2024  on Shopify

Outstanding service, highly recommend this app for sure. They even help you install to theme if there is a issue.

For the love of Dog

May 23, 2024  on Shopify

Useful, clean & easy to use free app. Love that they have quick customer support, solved an issue I was having within hours. Neat website interface too.

2-Rad eMobilität

May 11, 2024  on Shopify

An easy-to-install application. Appreciated the super responsive customer support that helped me with about styling.

Bluetooth headset manufacturer

May 11, 2024  on Shopify

It is highly recommended that you use this plug-in. The customer service is extremely patient! Very detailed explanation, great experience! Good products should not be buried.

ATOMEEK GEEK

May 07, 2024  on Shopify

An easy-to-install application, and I appreciated the responsive customer support that helped me with my little configuration problem.

RAJA G FURNITURE

May 06, 2024  on Shopify

This aap is best for reviews if you are reading my review I’m telling you I find this aap after using all other app but this is amazing I recommend 100 person satisfaction

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