Reviews: Hextom: WhatsApp, SMS & Push

Customer reviews: Hextom: WhatsApp, SMS & Push

Reviews (315)

Overall rating

4.7

5

228
4

31
3

8
2

1
1

5

What Merchants Think

Overall, merchants appreciate "Hextom: WhatsApp, SMS & Push" for its comprehensive, user-friendly interface that integrates multiple communication channels like WhatsApp, SMS, and push notifications. The app is praised for its seamless setup and automated messaging capabilities which effectively enhance customer communication and engagement, making it a valuable tool for online store management.

Key Strengths

User-friendly setup and interface
Comprehensive integration of WhatsApp, SMS, and push notifications
Automation features such as abandoned cart recovery and order confirmations
Effective in increasing conversion rates and reducing cart abandonment
Helpful analytics dashboard for monitoring campaign performance
Responsive and supportive customer service
Free to use with useful functionalities

Common Concerns

Occasional technical issues with subscriber capture and integration
Support response times can be delayed
Lacks some functionalities like importing existing subscribers
Some users experienced challenges with app reliability and support for iOS devices

Final Thoughts

"Hextom: WhatsApp, SMS & Push" is generally well-received by merchants for its ease of use and ability to consolidate multiple messaging platforms, which boosts customer engagement and enhances productivity. While there are some concerns about technical complexities and support responsiveness, the app remains a worthwhile investment for enhancing online business communications.

C4 Customs & Apparel

Apr 30, 2024 on Shopify

TinyPrints

Apr 29, 2024 on Shopify

have not tried on real time yet but looks promising !

Deevine Tress

Apr 24, 2024 on Shopify

Shopkeeper

Apr 23, 2024 on Shopify

Very good

Y’all Ain’t Got Deez

Apr 22, 2024 on Shopify

Easy to use

Bex's Coffee

Apr 21, 2024 on Shopify

Shorts Rec

Apr 21, 2024 on Shopify

Top

Sk Store

Apr 18, 2024 on Shopify

perfeto i think

Indidha

Apr 18, 2024 on Shopify

Yet to try this app. But the features are highly useful. Will review again after 2 weeks of usage.

boutiquevavilon

Apr 17, 2024 on Shopify

Rae&Vine

Apr 16, 2024 on Shopify

Fashion by J

Apr 15, 2024 on Shopify

BlackHeartz

Apr 13, 2024 on Shopify

Bréveris

Apr 10, 2024 on Shopify

NorthWood Distributing

Apr 10, 2024 on Shopify

Another great app from the Hextom team! Easy to use, great support, and does what it needs to do without over complicating things. Thank you!

L8 Gifts

Apr 07, 2024 on Shopify

SO far so good

KrashShop.Lux

Apr 06, 2024 on Shopify

It’s a great app

diastasisrehab

Apr 05, 2024 on Shopify

I recently started using Hextom: WhatsApp, SMS & Push, and I'm thoroughly impressed with its capabilities. The app seamlessly integrates multiple communication platforms, which has significantly streamlined my messaging and notification processes. The user interface is intuitive and user-friendly, making it easy to navigate and customize settings to my preferences. The ability to manage WhatsApp, SMS, and push notifications from a single platform is a game-changer. It has enhanced my productivity by reducing the time spent switching between different apps. The app's reliability and speed are commendable, ensuring that messages are sent and received without delays. Customer support deserves a special mention. They are responsive, helpful, and genuinely invested in resolving any issues or answering questions, enhancing the overall user experience. Whether for personal use or business communication, Hextom: WhatsApp, SMS & Push is a robust tool that delivers on its promises. It's a valuable asset for anyone looking to streamline their communication processes. I highly recommend giving it a try!

Sheila Merchandise

Apr 01, 2024 on Shopify

gave me 1000 free not bad

All shop

Mar 26, 2024 on Shopify