Reviews: Hextom: WhatsApp, SMS & Push

Customer reviews: Hextom: WhatsApp, SMS & Push

Reviews (285)

Overall rating

4.7

5

239
4

31
3

8
2

1
1

5

What Merchants Think

Overall, merchants appreciate "Hextom: WhatsApp, SMS & Push" for its comprehensive, user-friendly interface that integrates multiple communication channels like WhatsApp, SMS, and push notifications. The app is praised for its seamless setup and automated messaging capabilities which effectively enhance customer communication and engagement, making it a valuable tool for online store management.

Key Strengths

User-friendly setup and interface
Comprehensive integration of WhatsApp, SMS, and push notifications
Automation features such as abandoned cart recovery and order confirmations
Effective in increasing conversion rates and reducing cart abandonment
Helpful analytics dashboard for monitoring campaign performance
Responsive and supportive customer service
Free to use with useful functionalities

Common Concerns

Occasional technical issues with subscriber capture and integration
Support response times can be delayed
Lacks some functionalities like importing existing subscribers
Some users experienced challenges with app reliability and support for iOS devices

Final Thoughts

"Hextom: WhatsApp, SMS & Push" is generally well-received by merchants for its ease of use and ability to consolidate multiple messaging platforms, which boosts customer engagement and enhances productivity. While there are some concerns about technical complexities and support responsiveness, the app remains a worthwhile investment for enhancing online business communications.

FIORESE JEWELRY

Aug 12, 2025 on Shopify

good

OLAB Store

Aug 05, 2025 on Shopify

nice

Mammas Bear

Aug 04, 2025 on Shopify

Humini Kidswear

Aug 01, 2025 on Shopify

Overland Symphony

Jul 31, 2025 on Shopify

Great

Purr & Paws

Jul 14, 2025 on Shopify

Nifique

Jul 14, 2025 on Shopify

best app ever

Lovepicker

Jul 04, 2025 on Shopify

Gourami

Jun 30, 2025 on Shopify

All of Hextom has a nice experience and tech support

HAPPY MART

Jun 28, 2025 on Shopify

Flaxwears

Jun 28, 2025 on Shopify

goood

Adonis King Collection

Jun 13, 2025 on Shopify

We've been using the Hextom app for a few months now on our Shopify store, and it's become an absolute must-have. It's incredibly user-friendly, and the time it saves is unbelievable. Whether you're bulk editing products, scheduling updates, or automating simple tasks that would otherwise take hours, Hextom gets the job done smoothly and reliably. What really stands out is the flexibility and control—you can test changes before applying them, and the filters are smart enough to pinpoint exactly the items you want to update. The interface is clean, intuitive, and powerful, even for those who aren't super tech-savvy. Customer support is quick and helpful too. Any time we had a question, their team responded with clear guidance and solutions. If you're managing a product-heavy Shopify store, Hextom is a lifesaver. Highly recommend!

CLEVE DE' MARTE

Jun 09, 2025 on Shopify

Black Diamonds New York

May 30, 2025 on Shopify

We Offer Wellness™

May 17, 2025 on Shopify

Brilliant service.

Divinely Scribed

May 11, 2025 on Shopify

Great app. Very easy to install and set up, plus the addition of the WhatsApp support is nice.

Soleil Blanc Brand

May 09, 2025 on Shopify

good app!

Muscle Reload Nutrition

May 06, 2025 on Shopify

This is really good

Really Chosen

May 05, 2025 on Shopify

good so far

Metayantra México

May 04, 2025 on Shopify

Es una plataforma muy interesante con muchas opciones, creo que bastante segura y perfecta para hacer crecer tu negocio. BAstante amigable, y con opciones que otras no tienen como web push y sms