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Customer reviews: Hextom: WhatsApp, SMS & Push

Develop by Hextom

Reviews (313)

Overall rating
4.7

What Merchants Think

Overall, merchants appreciate "Hextom: WhatsApp, SMS & Push" for its comprehensive, user-friendly interface that integrates multiple communication channels like WhatsApp, SMS, and push notifications. The app is praised for its seamless setup and automated messaging capabilities which effectively enhance customer communication and engagement, making it a valuable tool for online store management.

Key Strengths

  • User-friendly setup and interface
  • Comprehensive integration of WhatsApp, SMS, and push notifications
  • Automation features such as abandoned cart recovery and order confirmations
  • Effective in increasing conversion rates and reducing cart abandonment
  • Helpful analytics dashboard for monitoring campaign performance
  • Responsive and supportive customer service
  • Free to use with useful functionalities

Common Concerns

  • Occasional technical issues with subscriber capture and integration
  • Support response times can be delayed
  • Lacks some functionalities like importing existing subscribers
  • Some users experienced challenges with app reliability and support for iOS devices

Final Thoughts

"Hextom: WhatsApp, SMS & Push" is generally well-received by merchants for its ease of use and ability to consolidate multiple messaging platforms, which boosts customer engagement and enhances productivity. While there are some concerns about technical complexities and support responsiveness, the app remains a worthwhile investment for enhancing online business communications.

Adonis King Collection

Jun 13, 2025  on Shopify

We've been using the Hextom app for a few months now on our Shopify store, and it's become an absolute must-have. It's incredibly user-friendly, and the time it saves is unbelievable. Whether you're bulk editing products, scheduling updates, or automating simple tasks that would otherwise take hours, Hextom gets the job done smoothly and reliably. What really stands out is the flexibility and control—you can test changes before applying them, and the filters are smart enough to pinpoint exactly the items you want to update. The interface is clean, intuitive, and powerful, even for those who aren't super tech-savvy. Customer support is quick and helpful too. Any time we had a question, their team responded with clear guidance and solutions. If you're managing a product-heavy Shopify store, Hextom is a lifesaver. Highly recommend!

CLEVE DE' MARTE

Jun 09, 2025  on Shopify

Black Diamonds New York

May 30, 2025  on Shopify

We Offer Wellness™

May 17, 2025  on Shopify

Brilliant service.

Divinely Scribed

May 11, 2025  on Shopify

Great app. Very easy to install and set up, plus the addition of the WhatsApp support is nice.

Soleil Blanc Brand

May 09, 2025  on Shopify

good app!

Muscle Reload Nutrition

May 06, 2025  on Shopify

This is really good

Really Chosen

May 05, 2025  on Shopify

good so far

Metayantra México

May 04, 2025  on Shopify

Es una plataforma muy interesante con muchas opciones, creo que bastante segura y perfecta para hacer crecer tu negocio. BAstante amigable, y con opciones que otras no tienen como web push y sms

Victoria Cart

Apr 15, 2025  on Shopify

seems working well

Parfa de Vie

Apr 15, 2025  on Shopify

Touche Wellness

Apr 15, 2025  on Shopify

TheSigSag MX

Apr 12, 2025  on Shopify

bunea

booki.pk

Apr 05, 2025  on Shopify

noice

Gharko

Apr 04, 2025  on Shopify

Pionex Fab

Mar 24, 2025  on Shopify

nice plateform

Queen Lia store

Mar 23, 2025  on Shopify

Getbyde

Mar 17, 2025  on Shopify

The Felix Store

Mar 12, 2025  on Shopify

good service

Muslim Reads

Mar 11, 2025  on Shopify

Amazing

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