Reviews: Wa : COD & Abandoned Cart

Customer reviews: Wa : COD & Abandoned Cart

Reviews (40)

Overall rating

5

70
4
3
2
1

What Merchants Think

The "Wa : COD & Abandoned Cart" app is highly praised by merchants for its ease of setup, reliability, and effectiveness in recovering abandoned carts and enhancing customer communication. Users appreciate its lightweight design and the significant positive impact it has on business operations. The support team is frequently highlighted as exceptional, providing quick and knowledgeable assistance, which enhances the overall user experience.

Key Strengths

Easy and quick setup, integrates seamlessly with stores and WhatsApp.
Customizable message templates that align with branding.
Effective in recovering abandoned carts and increasing conversions.
Lightweight and doesn’t slow down operations.
Outstanding customer support offering prompt and efficient assistance.

Common Concerns

Occasional delays in getting support responses.
Challenges with linking WhatsApp Business accounts due to Meta rules.
Some initial setup issues, although these are typically resolved quickly.

Final Thoughts

Overall, "Wa : COD & Abandoned Cart" is well-received by merchants, particularly for its ability to facilitate effective communication via WhatsApp, recover lost sales, and integrate effortlessly. While there are some minor issues, primarily related to external factors like Meta's requirements, the benefits the app provides greatly outweigh the drawbacks for most users. It comes highly recommended for businesses looking to enhance customer engagement and optimize their abandoned cart recovery strategy.

Greengoods Fit

Oct 12, 2025 on Shopify

The message delivery speed and tracking are excellent, and I appreciate how lightweight the app is it doesn’t slow anything down. On top of that, their support team is outstanding. They respond fast, know the product inside out, and even helped me customize the message flow to fit my brand voice.

Kruthika Jewellery

Sep 29, 2025 on Shopify

The app is extremely business friendly. Very easy to set up. Alex from wava carts was very helpful. He came on call & helped us whenever we needed some help. Thanks to him, we were easily able to customize & set up the automations!

CLICKK Home Store

Sep 15, 2025 on Shopify

Great app and customer service is second to none, the team were quick to be able to help with my issue. I contacted on live chat and was able to jump on a call right away the issue was fixed within minutes.

Broek

Sep 11, 2025 on Shopify

Ahmed really helps me .

Wild Trail Co.

Sep 08, 2025 on Shopify

Love this app! The WhatsApp chat widget looks professional on my store and customers are actually using it. The message templates are customizable which is great because I can make them sound like my brand. Interface is clean and easy to navigate.

Rare by Dona

Aug 27, 2025 on Shopify

The WhatsApp abandoned cart messages look professional but still personal enough that customers respond. I like that I can edit the message template in my own tone. I had one small issue during setup, but the team fixed it the same day.

BAGGEDD

Aug 22, 2025 on Shopify

Support réactif , application facile à configurer au top ! Tout est très bien expliquer , je recommande !

Motorfix MiddleEast

Aug 18, 2025 on Shopify

Best Customer Service

Hovania

Aug 14, 2025 on Shopify

Great app, very easy to set up, support is always there to help us, thank you very much!

kateebykristina

Aug 13, 2025 on Shopify

Loved it, Support team is very helpful! Excited to see the results with the messaging campaign.

Morrele

Aug 12, 2025 on Shopify

Support réactif et très à l'écoute, merci à Coconut

Jo-Bolt-Store

Aug 03, 2025 on Shopify

Very quick response and very quick solution.Thank you very much for assisting

ShurikenMX

Aug 02, 2025 on Shopify

Excelente servicio y atención. resolvieron mis dudas rapida y claramente

chikankariofficial

Jul 31, 2025 on Shopify

wonderfull they help a lot

Shop Maya

Jul 30, 2025 on Shopify

Really appreciate the quick and efficient support in resolving my error. Thank you!

Suplestore Spa

Jul 28, 2025 on Shopify

La aplicación cumple con el trabajo, muy intuitiva y el soporte es muy eficiente y amable

Altaforma Milano

Jul 27, 2025 on Shopify

Leonardo did an exceptional job with my onboarding

Caseify

Jul 22, 2025 on Shopify

The AI-crafted messages in Coco are so personal! Customers think it’s me texting them. Setup was quick, the interface is clean. Support helped fast—great app for conversions.

Entre Raízes Botânica

Jul 21, 2025 on Shopify

awesome!

The 3D Printing Store India

Jul 18, 2025 on Shopify

The customer support is quick and very knowledgable. My onboarding issue got resolved very quickly. Thanks to Chris and Alex