Automate COD order confirmations via WhatsApp, reducing returns and costs.
WASP Order Confirmation is a powerful automation tool designed to help merchants reduce Cash-on-Delivery (COD) returns and prevent unnecessary fulfillment costs. Whenever a new order is placed, WASP instantly sends a WhatsApp message to the customer with clear Confirm / Cancel options. If the customer confirms, the order is marked as verified. If the customer doesn’t respond within a time window, WASP can automatically cancel the order—protecting your team from fake, duplicate and spam orders
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