WASP: COD Order Confirmation

Develop by Shopify

$5-$20

/ Month

7 Days Free Trial

Automate COD order confirmations via WhatsApp, reducing returns and costs.

About WASP: COD Order Confirmation

Launched Jan 13, 2026

Built by Shopify

Address

SOUTH SAN FRANCISCO, CA, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Reduce COD returns with automated WhatsApp order confirmation. WASP automatically contacts customers

WASP Order Confirmation is a powerful automation tool designed to help merchants reduce Cash-on-Delivery (COD) returns and prevent unnecessary fulfillment costs. Whenever a new order is placed, WASP instantly sends a WhatsApp message to the customer with clear Confirm / Cancel options. If the customer confirms, the order is marked as verified. If the customer doesn’t respond within a time window, WASP can automatically cancel the order—protecting your team from fake, duplicate and spam orders

Instant WhatsApp Order Confirmation for COD Orders with buttons: Confirm &Cancel
Cancels or marks "needs attention" when clients don't respond to the message
confirms or cancels order automatically based on customer's whatsapp response