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Customer reviews: DE Volume Discount Bundle Apps

Develop by Shopify

Reviews (500)

Overall rating
4.9

What Merchants Think

The "D'easy Volume Discounts Bundle" app has received overwhelmingly positive feedback from merchants, praising its effectiveness and user-friendliness. Many users have noted significant improvements in their Average Order Value (AOV), thanks to the volume discounts and customization options provided by the app. Merchants consistently highlight the app's intuitive interface and exceptional customer service, with numerous reviews commending specific support staff for their professionalism and eagerness to assist.

Key Strengths

  • Rapid and helpful customer service, frequently mentioned as exceptional.
  • Ease of use and quick setup process.
  • Customization features that allow seamless integration with Shopify themes.
  • Value-adding features like the progress bar and volume discounts, which boost AOV.
  • Free tier availability is appreciated, especially for new or smaller businesses.

Common Concerns

  • Some initial issues and minor bugs during setup, although usually resolved quickly by support.
  • Complexities with the free shipping bar, particularly with location-specific rules.
  • Limitations related to Shopify's own discount systems, affecting app functionality.

Final Thoughts

Overall, "D'easy Volume Discounts Bundle" is highly valued by merchants for its impact on sales and ease of use. While there are occasional setup challenges, the responsive and effective customer support team is a standout feature, ensuring that issues are quickly addressed. The combination of powerful features, customization options, and excellent support make this app a strong choice for Shopify store owners looking to enhance their ecommerce experience.

SILVER SEA APPAREL

Jan 09, 2025  on Shopify

App is working great so far. Sudhan Ravi helped get us set up. He was super helpful and got things set up quickly!

Bunga

Jan 08, 2025  on Shopify

Customer support is phenomenal. Sudhan Ravi was a great help and worked quickly and efficiently to help solve my issue. 10/10 would recommend.

Geko Products

Jan 08, 2025  on Shopify

Sudhan Ravi was great and took care of all my requests. He also made some changes I never would have thought of so I am very appreciative of their service.

The Clay Impress

Jan 08, 2025  on Shopify

I had previously posted a two-star review because we were using the app to create tiered discounts. Since there's no way to exclude any products from this, gift cards were counting towards the total and were being sold at a discount. I reached out to the app support folks to beg for a solution for this, because we love the app otherwise, and they let me know they'd get back to me. In just three days they got back to me to let me know that they fixed it so our gift cards wouldn't be counted towards the free gift total or the tiered discounts. This was such magical customer service! I definitely recommend this app. I will say that it may be a little buggy when you first add it into your store, but the customer service is incredible, and whatever the issue is, they can probably fix it for you!

Art Masterclass USA

Jan 07, 2025  on Shopify

Working with Trissha during the customization process of the Dealeasy app was truly amazing. She guided me patiently throughout the entire process and paid close attention to every detail to ensure all my requests were met flawlessly. Thanks to Trissha’s solution-oriented approach, we successfully completed the customization steps without any issues. The app itself is already very user-friendly, but having such excellent customer support made my Dealeasy experience even better. I’m incredibly grateful for both the quality of the app and Trissha’s outstanding assistance. I wholeheartedly recommend Dealeasy!

Get After It

Jan 06, 2025  on Shopify

Trissha is great support and helped me fix a simple problem very quickly. I didnt know how to do it. App seems good so far but only a new user. The support system is great though.

Everythings Beachy

Jan 06, 2025  on Shopify

Boomika was great! She helped with everything I needed and was very pleasant! I'm really looking forward to seeing how this app improves my AOV!

Capitol Nutrition

Jan 05, 2025  on Shopify

Great app, super responsive customer service, very happy and highly recommend!

Odiste

Jan 02, 2025  on Shopify

When started using had some issues with app but I got a quick response and help from support. This app is just what I was looking for, great way to create volume discount options! 5 stars from me

At Health Australia Pty Ltd

Dec 30, 2024  on Shopify

Excellent fast, easy and helpful customer service - Highly recommend.

Sordent

Dec 25, 2024  on Shopify

Boomika is the best!

Byte The Stars

Dec 25, 2024  on Shopify

Very helpful Customer Support

vwoollo

Dec 25, 2024  on Shopify

Great app and excellent customer service!

Ease.Baby

Dec 19, 2024  on Shopify

So helpful when i needed to customize my store with their app!

Sip Cozy Art

Dec 19, 2024  on Shopify

A huge thanks to Kavishan for being patient in guiding a new customer like myself, and for sharing best practices and recommendations on how to optimize the Volume Discounts - Dealeasy app. This level of customer service makes me even more confident in recommending the app.

Top King Boxing USA

Dec 15, 2024  on Shopify

Really good product - Support is extremely polite and very helpful. I spoke to Dhina who very patient with me and help me all my queries.

PHOENIX CBD

Dec 13, 2024  on Shopify

Malgré quelques problèmes rencontré lors de l'installation, l'équipe du support client a été super rapide pour essayer de m'aider et ont trouvé les solutions en m'expliquant comment gérer les problèmes par moi-même par la suite. L'application est vraiment très pratique et agréable visuellement. Sincèrement à ce prix et pour un service client aussi serviable et dynamique, je ne suis pas prêt de changer ! Despite a few issues encountered during installation, the customer support team was extremely quick in trying to help me and found solutions while explaining how to manage problems on my own in the future. The app is really convenient and visually appealing. Sincerely, for this price and such helpful and dynamic customer service, I’m not ready to switch anytime soon!

Sabemos de almohadas

Dec 10, 2024  on Shopify

Very good service, efficient and quick

FAERELLI

Dec 10, 2024  on Shopify

Klasse Service bei Fragen und Anpassungen und die App funktioniert auch wunderbar. Klasse! Viele Anpassungsmöglichkeiten und recht einfach zu erstellen.

bargainshore

Dec 08, 2024  on Shopify

Adding volume discounts has never been so easy! The widget integrates into shopify's templates perfectly, it is easy to customize and manage, and the customer support is ON POINT. Any time I needed assistance, I was helped right away. Highly recommend to all businesses that need volume discounts, free shipping promos, discount tables, and more that they offer. Extremely well priced too, considering it is free for under 50 orders per month. Excellent for starter companies and larger more complex businesses.

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