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Customer reviews: Vitals: Reviews, Bundles, AI

Develop by Vitals
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Reviews (9,199)

Overall rating
5

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

RM Signature Spaces

Dec 26, 2024  on Shopify

Ignition Speed Shop

Dec 25, 2024  on Shopify

We have been very pleased with the diversity of offerings through Vitals. If we had one recommendation for enhancement, it would be to the bundling features. We ran into placement issues that made one of our bundle offerings difficult for customers to locate and take advantage of during Black Friday/ Cyber Monday. We continue to experiment with offerings and are pleased with the app as a whole.

Aura Elegan™

Dec 25, 2024  on Shopify

10/!0

ARDENTI NIDORE

Dec 25, 2024  on Shopify

its what you need, its vital.

The Finest Necessities

Dec 23, 2024  on Shopify

Vitals has greatly helped me understand whatever the hell I've been doing because I don't really understand it completely like that. BUT vitals has made the job a lot easier to maneuver around and go about it. So for that reason, I thank you, and you can have all 5 of my stars fr. (oooo you want to give me a free subscription for a year now ooooo you love me oooooo)

Star-luxo

Dec 22, 2024  on Shopify

Volo

Dec 21, 2024  on Shopify

Great app, gives you unlimited apps, customer support was super nice, Miriam G really boosted my site. Thanks .

LE SHOP DU RANGEMENT

Dec 21, 2024  on Shopify

ras

Cercle Des Chiens

Dec 20, 2024  on Shopify

Important

Deep Blue.

Dec 19, 2024  on Shopify

I LOVEEE this app. It is so nice to have all of the features you need in one app.

FlowOfFitness

Dec 19, 2024  on Shopify

Amazinv

Daweli

Dec 17, 2024  on Shopify

Veel functies

Fox Valley Candle Studio

Dec 17, 2024  on Shopify

Installed the app today. It does a great job of walking you through initial setup. I was concerned that with 40 tools, it would be a giant mishmash of settings, etc. But this was not so. It is very well organized. One surprise was that the 30 day free trial is not the default. It's only 7 days to start with. You have to setup and enable some of the tools to earn the full 30 days. At first, I was annoyed, but then I saw how well they guide you through this, making it easy to take the steps and earn the extra time. This approach was highly effective in helping me to get immediate benefit from it. Now I'm completely satisfied and happy with Vitals. While setting it up, there was one thing I thought could be done better. I reached out to them and they had a solution in about 30 minutes. I was completely blown away by their responsiveness. I am a very happy customer. I could not have wished for a better Day One experience.

HEORSHE

Dec 17, 2024  on Shopify

Jed from support respond in 2-3 mins and solve the problem.

LU ELI

Dec 16, 2024  on Shopify

sehr gut

Beautifyde Jewellery

Dec 16, 2024  on Shopify

Every store needs this app first before considering any other one. Excellent customer support too!

mobgr

Dec 15, 2024  on Shopify

Great App! used for my other stores. Surely will recommend. Value for money.

AnyTimeOutlet

Dec 14, 2024  on Shopify

the best

Absinque

Dec 14, 2024  on Shopify

The Blue Spray

Dec 12, 2024  on Shopify

Has everything I need.

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