Shopify Vitals App Review: Features, Pros & Cons

Customer reviews: Vitals: Reviews, Bundles, AI

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,710)

Overall rating

5

1,643
4

26
3

2
2

4
1

19

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

All-in-one functionality with over 40 features, reducing the need for multiple apps.
Exceptional customer support, with quick response times and problem-solving abilities.
Enhanced sales capabilities, including bundling and upselling features.
User-friendly interface that is easy to set up and navigate.
Consistent updates and new feature implementations.

Common Concerns

Occasional issues with discount logic causing pricing inconsistencies.
Some users experienced unreliable performance during major promotions like Black Friday.
Reports of support being less helpful in resolving specific issues promptly.
Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

LittlePiggie

May 28, 2024 on Shopify

The perfect app for basically everything you need.

Woofy Plush

May 28, 2024 on Shopify

best app ever

US Glove

May 13, 2024 on Shopify

This app has so many features and possibilities. I wish I had more time to really look into every single feature. The ones we have used have been flawless. Easy to use app, great reporting.

siopashop.ie

Apr 29, 2024 on Shopify

Absolutely love this app. Has so many things in one place and is easy to use. I have always had a good response with any queries when contacting their support team, and they have always sorted the issue if there was one.

Prollax

Apr 27, 2024 on Shopify

Great app with lots of very useful functionalities and great customer support.

Frost Waves

Apr 27, 2024 on Shopify

good app, does what it was advertised

Tail Sales

Apr 26, 2024 on Shopify

It's Brilliant!! A must-have for every Shopify store!

Oleos

Apr 26, 2024 on Shopify

its pretty much everything you need in one app

yoga yolanda

Apr 26, 2024 on Shopify

c'est fasil a utilisé

Gearion

Apr 26, 2024 on Shopify

NovaEcho

Apr 26, 2024 on Shopify

Universalstore.pt

Apr 26, 2024 on Shopify

Jed D. fixed the problems I was having in my two online stores in less than 5 min, the support was amazing, thank you very much!

BarbsEarrings.com

Apr 25, 2024 on Shopify

Fournitureav

Apr 25, 2024 on Shopify

Vivari Livings

Apr 25, 2024 on Shopify

This app is superb, you have to download it, it incorporates dozens of individual apps into one.

EclipseZen

Apr 25, 2024 on Shopify

The team is always there to help! I needed help in customizing an app, and I got immediate assistance!

LEMARQ

Apr 25, 2024 on Shopify

Great app, easy to use and if you ever get stuck with something, their support is always there to help you out! Thanks guys.

BALOU

Apr 25, 2024 on Shopify

Lamada

Apr 24, 2024 on Shopify

this app has everything you need, it is excellent

Boutique le monde des tout petits

Apr 24, 2024 on Shopify

J'aime bien cette application.