Shopify Vitals App Review: Features, Pros & Cons

Customer reviews: Vitals: Reviews, Bundles & 40+

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,537)

Overall rating

4.9

5

2,004
4

36
3

3
2

5
1

25

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

All-in-one functionality with over 40 features, reducing the need for multiple apps.
Exceptional customer support, with quick response times and problem-solving abilities.
Enhanced sales capabilities, including bundling and upselling features.
User-friendly interface that is easy to set up and navigate.
Consistent updates and new feature implementations.

Common Concerns

Occasional issues with discount logic causing pricing inconsistencies.
Some users experienced unreliable performance during major promotions like Black Friday.
Reports of support being less helpful in resolving specific issues promptly.
Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

franny magazine

Aug 17, 2024 on Shopify

très bien

Top Chronos

Aug 17, 2024 on Shopify

Glint

Aug 17, 2024 on Shopify

עםםג

Luvox

Aug 16, 2024 on Shopify

I had 2 Problems and tried everything to solve the problems, but no success. After a couple of minutes with Zeus we managed to solve everything. The Support is awesome. Big thanks to Zeus!!!

EverTrust

Aug 16, 2024 on Shopify

ALL IN ONE SPOT FOR EVERYTHING SHOPIFY RELATED! I got to say, Vitals has been a game changer... Not to mention the customer support they provide. If something is confusing or even something is not what you envisioned, all you need to do is reach out to support and they WILL solve it for you. Easily a 10/10 from me!

Lonavo

Aug 16, 2024 on Shopify

nice app with good features

Mini Celebrities

Aug 16, 2024 on Shopify

LOCKTIVA

Aug 16, 2024 on Shopify

Fahoma.uy

Aug 15, 2024 on Shopify

Autouric

Aug 15, 2024 on Shopify

Celestial Couture

Aug 15, 2024 on Shopify

AMAZING

CHILDnPET

Aug 15, 2024 on Shopify

What an excellent product. Vitals allows us to customise the customer experience, making us more money and giving the customer better deals and easier purchases.

Kliki

Aug 14, 2024 on Shopify

¡ Excelente herramienta para conectar y ofrecer soluciones a nuestros clientes !

Collier BFF

Aug 14, 2024 on Shopify

Réponses très rapides lorsqu'on a un problème. C'est bien !!

galorase

Aug 14, 2024 on Shopify

There's a lot of nice features and the customer support is quick to solve problems. The designs look great too, and high quality.

Echo's Secrets

Aug 14, 2024 on Shopify

It really is all-in-one

Anna Rose

Aug 14, 2024 on Shopify

Nickel

FurryFriends

Aug 14, 2024 on Shopify

great app, covers all the functionalities I need in Shopify

your trendy

Aug 13, 2024 on Shopify

I've been using the Vitals app for Shopify for a few months now, and I have to say, the support team has been exceptional! Whenever I've encountered an issue or had a question about how to make the most of the app's features, the support staff have been incredibly responsive and helpful. Not only do they respond quickly, but their attention to detail and willingness to go the extra mile to resolve my issues really stands out. They offer clear explanations and even provide screenshots or guides that make implementing their solutions a breeze. The professionalism and knowledge of the Vitals support team has truly enhanced my experience with the app, ensuring that I'm able to utilize its full potential to boost my store's performance. It's rare to find a support team that is this committed to customer satisfaction. I highly recommend Vitals not just for its features, but for the top-notch support that comes with it! Thank you, Vitals team, for your outstanding support!

Zolomon Designs

Aug 13, 2024 on Shopify