Shopify Vitals App Review: Features, Pros & Cons

Customer reviews: Vitals: Reviews, Bundles, AI

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (9,339)

Overall rating

5

1,495
4

23
3

2
2

4
1

18

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

All-in-one functionality with over 40 features, reducing the need for multiple apps.
Exceptional customer support, with quick response times and problem-solving abilities.
Enhanced sales capabilities, including bundling and upselling features.
User-friendly interface that is easy to set up and navigate.
Consistent updates and new feature implementations.

Common Concerns

Occasional issues with discount logic causing pricing inconsistencies.
Some users experienced unreliable performance during major promotions like Black Friday.
Reports of support being less helpful in resolving specific issues promptly.
Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Sluppyy

Jul 02, 2024 on Shopify

Love it

Kidz Collection

Jul 02, 2024 on Shopify

Super handige alles in eewn tool, met goede service!

The Affirmation Book

Jul 02, 2024 on Shopify

SimplyKoolThings

Jul 02, 2024 on Shopify

Truly amazing app and service.

Bellatify

Jul 02, 2024 on Shopify

It's simply the best

Gift Sector

Jul 01, 2024 on Shopify

Fofico

Jul 01, 2024 on Shopify

Nordisk Glamour

Jul 01, 2024 on Shopify

Juan N is a goat helping, thanks! Greateful experience from customer support.

Neodog

Jul 01, 2024 on Shopify

Jed D provided exceptional service in fixing a bug I encountered. His response was quick and efficient, resolving the issue seamlessly and with great professionalism. Highly recommend his expertise!

only4hosts

Jul 01, 2024 on Shopify

support and the app was great!

Sole Kicks

Jul 01, 2024 on Shopify

This guys are the best. If you are just starting out or are in the ecomerce bussines for some time, i gladly recomend you to try out their app, and btw they have great customers support!

Lucian'sStore

Jul 01, 2024 on Shopify

The reason for 5 stars is because they have excellent support and fast help when you need it the most. It is easy to use, contains almost everything you need, and the price is really good for what it offers. You can build a nice store with their features at a nice price, for sure. The features are good, and I believe that they can contribute to our growth in e-commerce.

Jumper Maybach

Jun 30, 2024 on Shopify

I find the apps to be incredible and not having to go out to different vendors is nice too. All in one app and managing is a top benefit. I like the live view of visitors to the website allows me to troubleshoot if something is not working on the website.

Merkada

Jun 30, 2024 on Shopify

amazing, really helps you with the whole store setup process

Hooktasy

Jun 30, 2024 on Shopify

Planet Paws

Jun 30, 2024 on Shopify

Great App, so many features, it is all you would need for your shopify store all in one app and under one subscription, great customer support team as well :)

Estilo Banús

Jun 30, 2024 on Shopify

Very necessary application, I love many options it has, it has unbeatable customer service.

Redimo

Jun 30, 2024 on Shopify

Very good service, I got my questions answered immediately. And got help when I could not figure it out on my own. And overall this app is a MUST if you want to make sure that your e-com store looks good.

Fulminare

Jun 30, 2024 on Shopify

EuroGuard Filtre

Jun 30, 2024 on Shopify

I got support in 2 mins, and they solved all my issues quite quick I was surprised the way they solved it. And also helped me with on unrelated problem of their app. which had nothing to do with them.