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Vitals: Reviews, Bundles & 40+ logo

Customer reviews: Vitals: Reviews, Bundles & 40+

Develop by Shopify

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

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Reviews (2,496)

Overall rating
4.9

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

  • All-in-one functionality with over 40 features, reducing the need for multiple apps.
  • Exceptional customer support, with quick response times and problem-solving abilities.
  • Enhanced sales capabilities, including bundling and upselling features.
  • User-friendly interface that is easy to set up and navigate.
  • Consistent updates and new feature implementations.

Common Concerns

  • Occasional issues with discount logic causing pricing inconsistencies.
  • Some users experienced unreliable performance during major promotions like Black Friday.
  • Reports of support being less helpful in resolving specific issues promptly.
  • Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Ma Sphère Cuisine

Sep 30, 2025  on Shopify

Gary answered very fast and knew exactly what I needed. Thank you.

Zulpy

Sep 30, 2025  on Shopify

very helpful and fast customer support

Grosminet.fr

Sep 30, 2025  on Shopify

Mint Labs

Sep 29, 2025  on Shopify

Camden Fires

Sep 28, 2025  on Shopify

so helpful in watching the customer journey and making adjustments where needed.

Little Bennie

Sep 27, 2025  on Shopify

Kliphord D. helped me out professionally and told me exactly what I should do to fix the problem I had. Thanks for your help!

Felisem

Sep 26, 2025  on Shopify

Awesome support, had been struggling with something in the system, asked support and within 5 minutes everything was resolved! Special thanks to John Seth S!

MIKORA

Sep 26, 2025  on Shopify

OAK & ELK

Sep 26, 2025  on Shopify

Great all-in-one app for Shopify! It saves me from installing multiple apps, runs smoothly, and the support team is very responsive. Definitely worth it for boosting sales and improving customer experience.

diamondlady

Sep 26, 2025  on Shopify

gadg-it

Sep 25, 2025  on Shopify

very good customer service, very quick, fixed my issue within 5 mins

KLSH Jeans

Sep 25, 2025  on Shopify

Miriam at Vitals was exceptional—fast, attentive, and genuinely invested in a clean result. She diagnosed a tricky reviews/FAQ layout conflict in minutes, shared clear step-by-step fixes (settings + Liquid/CSS), and stayed with us until everything worked across templates. Professional, proactive, and incredibly effective. 5/5.

AGV Medical Care - Pflege- & Gesundheitsbedarf

Sep 25, 2025  on Shopify

super App

Gymfluential

Sep 25, 2025  on Shopify

Great customer support who helped me patiently to customise things the way I wanted. Would highly recommend!

!vantech kaputechnikai webshop

Sep 24, 2025  on Shopify

vvslux

Sep 24, 2025  on Shopify

the chat line was really helpful, Mariam figured out what I was having trouble with right away!

GutkhaUSA

Sep 23, 2025  on Shopify

AMAZING AND AMAZING CUSTOMER SERVICE! I SPENT 34843489 HOURS TRYING TO MAKE A CHANGE (IM NOT A TECH SAVY) AND THE AGENT RESOLVED MY ISSUE IN LESS THAN 3 MINUTES. THANKS!

Cuisine Eclat

Sep 23, 2025  on Shopify

Best customer service, I really appreciate John Seth, who helped me with my issues. It took me 3 hours trying to get rid of it. But John did it for 5seconds. Thank you, John.

La Maison D'Amour

Sep 23, 2025  on Shopify

MyOPPO

Sep 23, 2025  on Shopify

Great costumer service!

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