Shopify Vitals App Review: Features, Pros & Cons

Customer reviews: Vitals: Reviews, Bundles & 40+

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,537)

Overall rating

4.9

5

2,004
4

36
3

3
2

5
1

25

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

All-in-one functionality with over 40 features, reducing the need for multiple apps.
Exceptional customer support, with quick response times and problem-solving abilities.
Enhanced sales capabilities, including bundling and upselling features.
User-friendly interface that is easy to set up and navigate.
Consistent updates and new feature implementations.

Common Concerns

Occasional issues with discount logic causing pricing inconsistencies.
Some users experienced unreliable performance during major promotions like Black Friday.
Reports of support being less helpful in resolving specific issues promptly.
Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

Kandaka Safia

Jan 21, 2025 on Shopify

Great customer service, very attentive reps and no long wait time.

Swinova

Jan 21, 2025 on Shopify

This app is amazing! Has completely upgrade my conversion rate. If you are a beginner and not sure where to start, this is it.

Promachos

Jan 21, 2025 on Shopify

amazing customer support, highly recommend

Ted & Cat

Jan 21, 2025 on Shopify

Instant Bébé

Jan 21, 2025 on Shopify

Shaggy Rugs LTD

Jan 21, 2025 on Shopify

I've been using the Vitals Shopify app for my online store, and it has been a game-changer! This all-in-one app offers an impressive suite of features that have significantly boosted my store's performance and user experience. The customer support team is outstanding, always quick to respond and super helpful.

Tilgo

Jan 20, 2025 on Shopify

good

The Girly Edit

Jan 20, 2025 on Shopify

Best platform for reviews, upsells. We have tried many. Great support, supper fast.

Tribalgh

Jan 20, 2025 on Shopify

Excellent app, and most importantly excellent support if you need any help! Thank you!

Jeeven.store

Jan 20, 2025 on Shopify

The most recommended app. all in one with really low rates/

Jappy Toutou

Jan 19, 2025 on Shopify

Réponse simple et rapide à une problématique simple que je ne pouvais pas changer moi-même

Vibely

Jan 18, 2025 on Shopify

great support service if you need any assistance!! recommend

Avello

Jan 18, 2025 on Shopify

Initially you might think that the widgets are not that customizable, but that couldn't be farther from the truth. My support agent Jed is a true coding wizard and was able to make the widgets look exactly the way I wanted in about 10 minutes, even on a Sunday night. Never experienced support on this level. Thank you!

Sadoer

Jan 17, 2025 on Shopify

Passion Félins

Jan 17, 2025 on Shopify

Comme vous le dites vous-même marketing tout-en-un, c'est génial et cela nous facilite grandement la vie.

Homendesign Boutique

Jan 15, 2025 on Shopify

Great customer service!

Queo Bồng Bềnh

Jan 14, 2025 on Shopify

GoPaw

Jan 14, 2025 on Shopify

Incredibly fast to answer, always professional and they'll make custom changes for you right there on the spot. Love their team - keep up the good work guys!

Brookvile

Jan 14, 2025 on Shopify

Communication is great and quick. Thank you.

Your Hype Haven

Jan 13, 2025 on Shopify

Vitals has so many apps inside of it that could be game changers. To be honest, I'm new to this so I have only tried a handful of them, but so far they are fabulous!! I'm interested in using more of the products for sure! I just have to figure out how to do it! They do offer support for those though so I look forward to diving even deeper into my settings etc to make my store even more efficient and easy to manage. Thanks Vitals!