Shopify Vitals App Review: Features, Pros & Cons

Customer reviews: Vitals: Reviews, Bundles & 40+

Shopify Vitals is an all-in-one conversion optimization app designed to boost sales and streamline store performance. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their Shopify store.

Reviews (2,496)

Overall rating

4.9

5

1,886
4

34
3

3
2

4
1

24

What Merchants Think

Merchants express high satisfaction with "Vitals: Reviews, Bundles, AI," often highlighting how it significantly enhances their Shopify store’s functionality and user experience. Many users have noted an increase in sales and improved site management due to its all-in-one feature set. The app is particularly appreciated for its customer support which is consistently described as fast, professional, and effective in resolving issues.

Key Strengths

All-in-one functionality with over 40 features, reducing the need for multiple apps.
Exceptional customer support, with quick response times and problem-solving abilities.
Enhanced sales capabilities, including bundling and upselling features.
User-friendly interface that is easy to set up and navigate.
Consistent updates and new feature implementations.

Common Concerns

Occasional issues with discount logic causing pricing inconsistencies.
Some users experienced unreliable performance during major promotions like Black Friday.
Reports of support being less helpful in resolving specific issues promptly.
Concerns over the bundling features not supporting customizations.

Final Thoughts

Overall, "Vitals: Reviews, Bundles, AI" is highly valued by merchants for its comprehensive features and exceptional support. While it offers substantial advantages in improving store performance and management, some areas, particularly related to complex promotions, may need refinement. Despite occasional drawbacks, the app is considered a vital tool for many Shopify store owners, especially those looking for an all-inclusive package.

SHOPCELEBRITY

Oct 19, 2025 on Shopify

Great everyone should try it.

Double-Headed Electric Shaver

Oct 18, 2025 on Shopify

Pup Chic Boutique

Oct 18, 2025 on Shopify

Great value, so many apps I've consolidated my apps and costs to this one app and the team are always helpful

Solbina

Oct 18, 2025 on Shopify

Vitals is a must-have for any Shopify store. In terms of value for money, it offers an extensive range of tools at a very reasonable price. These tools cover many facets of improving your store. from boosting conversions to enhancing the customer experience. All within one app.

Bebyimran

Oct 17, 2025 on Shopify

Doxa Essentials

Oct 16, 2025 on Shopify

Must have app on your store!! all in one from creating landing pages, reviews, creating bundles and fast customer support.

Prewornwholesale

Oct 16, 2025 on Shopify

You know an app is good when you go nearly a full year without needing to contact support- this is the 4th site we've installed it on!

JEFFDJ Store

Oct 15, 2025 on Shopify

Snapcrush

Oct 15, 2025 on Shopify

Rockin Bettie

Oct 15, 2025 on Shopify

LOVE this app so far.. There needs to be some tweaks to be able utilize more things but so far its great AND the most important thing is their customer service is GREAT!

Imane Harmonie

Oct 15, 2025 on Shopify

Super , très rapide

Baby Jeux

Oct 14, 2025 on Shopify

Je ne suis pas certaine d'avoir bien exploité pour le moment, mais ce que j'ai utilisé me convient à 100% Baby Jeux

Antipastix

Oct 13, 2025 on Shopify

HairBlue

Oct 13, 2025 on Shopify

Great customer service! Jed was very helpful and patient, also, we applied the desired customization to the shop. The plugin is very versatile.

Alpine Footwear

Oct 13, 2025 on Shopify

Canada Guppies

Oct 12, 2025 on Shopify

Frenchie Complex

Oct 10, 2025 on Shopify

Best app ever, and very good customer service for any problem. Cheers

MetOlijf.nl

Oct 10, 2025 on Shopify

Installed the app for MetOlijf.nl and Kliphord helped me out immediately for a bit of technical work. He did it in a jiffy and now I can grow in my UX. And that's amazing. Very glad I found Vitals!

SprintSphere

Oct 10, 2025 on Shopify

Best all in one shopify app every store needs. Great value for money and it is packed with essential features required for your store. Highly recommend!

Tendance Chic Paris

Oct 09, 2025 on Shopify

Great support team!