Reviews: Visual Search

Customer reviews: Visual Search

Reviews (11)

Overall rating

2.2

5

8
4
3
2
1

3

What Merchants Think

The overall feedback for "Visual Search" is mixed. Many users appreciate its ease of use, effectiveness in enhancing customer experience, and excellent support. Others, however, report serious issues with functionality, delays in processing, and unresponsive customer service.

Key Strengths

Effective in finding visually similar images.
Easy integration and user-friendly setup.
Highly responsive and helpful customer support.
Enhances overall customer experience effectively.
Efficient operation even with large product catalogs.

Common Concerns

Long delays in catalog processing.
Unresponsive customer support in certain cases.
Issues with the subscription and cancellation process.
Some functionalities reportedly not working properly.

Final Thoughts

"Visual Search" provides significant benefits in terms of image search and adding customer experience value, but the app's inconsistent performance and customer support issues may deter some merchants. Potential users should weigh the potential advantages against the reported drawbacks.

Australia Remotes

Dec 16, 2020 on Shopify

Yes!!! this is the only app that I have found that does the Job! It is soooo subtle and well done. Highly recommended.

Rugs Done Right

Nov 25, 2020 on Shopify

VIP service for Motel 6 price :) They are extremely responsive, adding in requested features for us regularly.

Once Again

Nov 12, 2019 on Shopify

Fantastic App ! Amazing support. The team is very reactive and really help us. Always listen our needs. The app works perfectly and it is a big + for our customer experience.

minedxdev

Nov 09, 2019 on Shopify

Shopixai Visual Search is great APP add-on to find visually similar images by upload image or by take photo , very easy to integrate , easy to maintain, plus great online support , very helpful and informative.

Swifteria

May 04, 2019 on Shopify

Great customer service and great app. It deserves the 5 Stars. I emailed them several times, including helping me to set up the button with my theme and they did it, even for other issues. Definitely, suggest this plugin, will help your site to catch up with the technology.

Golden Nile

Feb 26, 2019 on Shopify

Great customer service and great app. It deserve the 5 Stars. I emailed them for some issues we had and they fixed it right away. Overall its a great app to use.

Designer Wallcoverings and Fabrics

Feb 13, 2019 on Shopify

This is one of the best apps I have ever used. It accomplishes a very comlicated task with ease and it requires virtually nothing from the user. My wallpaper business was looking for a tool like this for years. We spent thousands developing a prototype ourselves. This tool saved us time and money! Our clients love it.

SAREEO

Dec 09, 2018 on Shopify

It gave our customers absolutely matched query what they are looking for. working great for mobile or desktop devices. good speed even if have 25000+ SKUs.. looking forward for their next great app :)