Proof Bear ‑ Sales Popup logo

Customer reviews: Proof Bear ‑ Sales Popup

Reviews (355)

Overall rating
4.7

What Merchants Think

Merchants generally find "Proof Bear ‑ Sales Popup" to be a useful tool that enhances store credibility and assists in conversions. While many users appreciate its simplicity and the impact it can have on sales, there appear to be ongoing issues with app stability, particularly with its pop-ups failing to display consistently on larger screens or desktops. Customer support receives mixed reviews, with some praising their responsiveness, while others find the provided solutions unsatisfactory.

Key Strengths

  • Effective in boosting sales and adding credibility to stores.
  • Simple to use with an intuitive interface.
  • Quick setup and minimal ongoing management required.
  • Responsive customer support according to some users.

Common Concerns

  • Instability issues, such as pop-ups not displaying on desktops or ceasing after several views.
  • Challenges with compatibility, especially regarding draft orders and certain browsers.
  • Customer support's solutions sometimes seen as inadequate or ineffective.
  • Limited guidance or documentation for specific setup or error resolutions.

Final Thoughts

Overall, "Proof Bear ‑ Sales Popup" is seen as a valuable tool that effectively supports online sales through its engaging pop-ups. Despite its strengths, potential users should be aware of possible technical issues and the mixed feedback regarding customer support. Continued development and improved support could enhance its reliability and user satisfaction further.

Red Chair Time, LLC

Jan 13, 2025  on Shopify

Worked great for about 6 months then stopped displaying on desktop, it shows one item then never shows anymore sales. But most of traffic is mobile and seems to be working fine on mobile.

ZKgalleria

Jan 11, 2025  on Shopify

I initially found this app to be quite effective. However, after a few months, the pop-ups stopped appearing. I reached out to customer support, but their response was unsatisfactory. They advised me to uninstall and reinstall the app, which I did, but unfortunately, the issue remains unresolved.

Turku Kārums

Nov 24, 2024  on Shopify

The app is not stable, unfortunately. It's great that it is free. I kept the browser and after 8-10 popups it stopped showing it with a console message I sent to live support. The live support keeps saying that it is working on their side. It doesn't help me if it is working on your side. There is a console message and it says "No orders to render". I am totally ready to update my review but your support should learn how to handle such situations.

Gallery of Mugs

Nov 21, 2024  on Shopify

It worked at first, then afterwards it did not and when I checked the browser console it shows error: Failed to load resource: https://****.com/cdn/shopifycloud/consent-tracking-api/v0.1/consent-tracking-api.js net::ERR_BLOCKED_BY_CLIENT

Sticks & Doodles

Oct 03, 2024  on Shopify

I love the way this looks & how simple it is to use, but it's not compatible with draft orders which was not promoted. I changed the text to "Someone from {{city}} ordered" & "Someone from {{country}} ordered" & the formatting worked great for everything... but drafts. With drafts it continued to show publicly "{{customer.first_name}} purchased I talked to support and their recommendations were to: 1 - Delete the orders from Admin 2 - They would tell their team but no timeframe 3 - Use a different app. Support was friendly, but for anyone who uses draft orders & doesn't want customer's names showing I would avoid.

Night Glow Dock

Aug 12, 2024  on Shopify

i was nott getting sales until the proof bare sale app, i think the convincing is strong with the pop up and i nhighly recomend!! thank you bear app

El pulpo de las ventas

Jan 24, 2024  on Shopify

No he podido configurar el popup, anteriormente en otras tiendas me dejo y sencillo ahora no me deja y no me deja, no hay ninguna guia con respecto al problema que tengo

Hello, Uniques Planner

Jan 20, 2024  on Shopify

easy to cost, and cost-friendly, lovee it! just do set up for 2-3 mins at the very beginning, then you don't need to do anything more! unlike other apps, you have to check, update, or worry if it's weighting your website rather helping it

Jolly Joy Time

Jan 02, 2024  on Shopify

Just had an issue making the app work on my website and a friendly member of the support team (Aaron) got on it and sorted it very quickly. Would recommend the app. Great customer service :)

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