We've had a good experience with this app. We wanted for customers to be able to select a gift product when they bought a more expensive item. Vex Auto Add is straightforward and easy to set up. Whatever problems we had, Felix was there to solve them in the least amount of time. So, great support, much appreciated. We ran a campaign using Vex and had very good results.

The support reacts promptly and fixes issues really quickly despite through email support! We had issues on offer configuration, and pop-up not scrollable. They usually respond within 1-2 hours, and are able to fix the theme compatibility issue very quickly -- so now the pop-up is scrollable, and we are able to show more products for people to choose one from in GWP.

Absolutely outstanding app and support! This app works perfectly for automated upsells and adding products to the cart — exactly what I needed. But what really stands out is the support team. They are fantastic — lightning-fast responses, super helpful, and genuinely committed to solving any issue. I rarely experience support this good. They went above and beyond to make sure everything worked exactly the way I wanted. Highly recommended!

VEX Auto Add to Cart & Free Gift is one of those apps that makes smart automation look effortless. The setup was quick, it synced perfectly with my Shopify theme and handled complex promotions without any coding or glitches. The logic behind the “auto add” and gift triggers is clean and runs smoothly, even during high-traffic campaigns.

The Vex Auto Add is the best app I have found to bring functionality that is not possible with what Shopify offers stock. The app is simple and with unlimited possibilities and with a little knowledge can get everything done. The best part is the support, Felix and the team are super knowledgeable and have done hot fixes to cater to my store that go above and beyond expectations to have rules work exactly as intended! Highly Recommend

This app is really very useful, I recommend it! A special mention to Felix, who is always very responsive and gives excellent advice whenever we have a question. For example, we wanted to trigger Vex based on customer metafields so he recommended that we use Shopify segments combined with Shopify Flow to add tags to customers, finally triggering Vex app ! Thanks again Felix for your help !

This app is very good. Lots of little detailed features around not showing certain gifts for b2b if not wanting and great combo options for discounts and size selections. Very good bundle based gift options too, to save having too many free things filling up the cart. Support is very quick for urgent issues too - especially as theme's get updated.

While testing the app, we were incredibly impressed by the level of support. Felix took the time to understand our needs in detail and even offered to build a custom-coded feature just for us, going way beyond the standard scope of support. The team truly cares about their users. If you're looking for a flexible gift app backed by passionate people, this is it!

Setup was a snap. Not only does the app works logically, cleanly and quickly but Felix Bardot happily undertook making some requested modifications that made this an even better solution for us and our customers. Highly recommended!

We're still in the early stages of rolling this out, but so far, Vex has shown great potential and looks like it will be a very useful tool for our upcoming campaigns. The support team has been incredibly prompt and helpful—really appreciated as we get everything set up. Looking forward to seeing how it performs over time!